Why ASCOM CR3 charging does not start?
If the charging process doesn't begin, verify that the handset is correctly placed in the charger, ensure the ambient temperature is within the acceptable range, as charging at extremely high or low temperatures can prevent it from starting. If the issue persists, the Charging Rack may be defective and require repair.
What to do if the ASCOM CR3 Racks & Stands Status LED is flashing red (800 ms on, 100 ms off) for more than 3s?
If the status LED is flashing red (800 ms on, 100 ms off) for more than 3 seconds, it indicates a software error in the charger, and the Charging Rack should be sent for service. If this occurs during Easy Replacement, remove the handset from the charger; the charger should then return to normal operation.
What to do if the ASCOM Racks & Stands does not appear in PDM/ Device Manager?
If the Charging Rack isn't showing up in PDM/Device Manager, make sure the communication cable (either USB or Ethernet) is properly connected.
What to do if the ASCOM Racks & Stands Status LED is flashing red (100 ms on, 800 ms off) for more than 3s?
If the status LED flashes red (100 ms on, 800 ms off) for more than 3 seconds, remove the handset from the charger. Note that Easy Replacement may not be applicable for all handset models, so consult the Data Sheet for the Charging Rack for further details.
Why ASCOM CR3 Status LED on the charger is fixed red?
If the status LED on the charger remains a solid red, this indicates a software error. In this case, the Charging Rack should be sent in for service.
How to fix ASCOM Racks & Stands Status LED flashing red for 3s, then green?
If the status LED flashes red for 3 seconds and then turns green, a factory reset has been performed. You may need to set parameters using PDM/Device Manager.
Why ASCOM CR3 Racks & Stands Status LED on the charger is not lit?
If the status LED on the charger is not lit, this is due to a software error. The Charging Rack should be sent for service.
What to do if charging does not start on my ASCOM Racks & Stands?
If the ASCOM Racks & Stands charging does not start, first ensure the handset is correctly placed in the charger. Also, verify that the ambient temperature is within the appropriate range for charging. If issues persist, the charging rack may be faulty and require repair.
What to do if ASCOM Racks & Stands status LED is flashing red (800 ms on, 100 ms off) for more than 3s?
If the ASCOM Racks & Stands status LED is flashing red (800 ms on, 100 ms off) for more than 3 seconds, this indicates a software error in the charger. In this case, send the charging rack for service. Alternatively, try removing the handset from the charger, which might restore the charger to normal operation.
How to fix ASCOM Racks & Stands when the charging rack does not appear in WinPDM/ Device Manager?
If the ASCOM Racks & Stands charging rack does not appear in WinPDM/Device Manager, verify that the communication cable (USB or Ethernet) is properly connected.
General| Material | Steel |
|---|---|
| Color | Black |
| Adjustable Shelves | Yes |
| Wheeled | Yes |
| Type | Rack |
| Weight Capacity | 150 kg |
| Height | 1800 mm |
| Width | 600 mm |
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