Syn248 Installation and Configuration Guide Back to Contents
System Configuration 47
Name Recording for the Auto Attendant Directory
The administrator and individual users can create name recordings at the Desksets. When
callers access the Directory through the Auto Attendant, the name recording plays to
confirm the selection.
In order to create a fully functional Auto Attendant Directory, ensure that you also enter
a name for every extension. See “Extension Basic Settings” on page 59.
To create consistent Auto Attendant name recordings for incoming callers, ask Deskset
users to state their name slowly, clearly, and at a reasonable volume. You may also
recommend that users state both their name and extension number to assist incoming
callers further.
SB35020/025 To record, play, or delete a personal name:
1. Press (MENU), then 2, then 1, and then 2 to display the Name Recording
menu. The and soft keys do not appear if the name has not already
been recorded.
2. Pick up the handset and press . The key changes to .
3. Press when finished.
4. Press to review the recorded name or press
to delete the greeting.
5. Press (CANCEL) to return to the Message Greetings menu.
SB35031 To record a personal name:
1. Press MENU, 2, and 4.
The Name Recording screen appears.
2. Press 1 to display the Play/Rec Name screen.
3. Pick up the handset and press to record a personal name.
You are limited to a 10-second recording. Recording stops automatically if you
exceed the limit.
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