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Atel Arch W01 - User Manual

Atel Arch W01
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W01
Mobile Hotspot by ATEL
User Manual
Version 6.0
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Summary

Overview

System Requirements

Outlines necessary system specifications for using the W01 Arch, including Wi-Fi compatibility and browser versions.

Components Overview

Details the physical parts of the W01 Arch, including buttons, ports, battery, and SIM card slot.

Device Key and Indicators

Physical Controls and Ports

Details the power button, charging port, and reset pin hole for device operation and recovery.

Battery and SIM Card Installation

Describes how to correctly insert the battery and the LTE Nano SIM card into the device.

LED Status Indicators

Explains the meaning of various LED colors and blinking patterns for status indication.

Battery Management

Initial Network Access and Setup

Accessing the Network

Explains how to connect to the internet using the LTE service for fast uploads and downloads.

First-Time Usage Requirements

Lists the requirements for connecting devices, such as Wi-Fi capability and compatible browsers.

Installing the LTE Nano SIM Card

Provides step-by-step instructions for inserting the LTE Nano SIM card into the device.

Charging the Battery

Post-Setup Operations

Mobile Hotspot Sharing

Describes how to use the W01 Arch as a wireless hotspot to connect up to 15 Wi-Fi devices.

Hotspot Security and Password Management

Explains the default security settings and how to change the mobile hotspot password.

Software Update Process

Details how the device checks for and installs software updates automatically or manually.

Managing Your Mobile Hotspot

Online Portal Home Access

Explains that the Online Device Management Portal provides access to all menu options for the W01 Arch.

Connected Devices Management

Viewing Connected Devices

Lists devices currently connected to the W01 Arch and allows blocking or unblocking them.

Adjusting Maximum Connections

Allows changing the maximum number of Wi-Fi connections allowed to the W01 Arch.

Data Usage and Messages

Data Usage Monitoring Details

Details the components of the estimated data usage display, including data used, days remaining, and cycle start date.

SMS Messages from Carrier

Explains how the Messages page displays SMS messages sent by the carrier and how to manage them.

Settings Menu Options

Wi-Fi Settings Configuration

Basic Wi-Fi Controls

Includes enabling/disabling Wi-Fi, setting the network name (SSID), and security options.

Advanced Wi-Fi Options

Covers 802.11 mode, channel selection, broadcast SSID visibility, privacy separation, and max connections.

LAN Settings Configuration

IP and DHCP Settings

Covers IP address, subnet mask, DHCP lease time, DHCP address range, and IP reservation.

MAC Address Information

Displays the device's unique MAC address assigned during manufacturing.

Device Settings and Preferences

UPnP Configuration

Allows devices on the network to discover each other and access services, potentially improving port forwarding.

Deep Sleep Power Saving

Configures the device to enter a low-power sleep mode after a period of inactivity.

Admin Password Management

Advanced Settings Overview

Mobile Network Configuration

Covers settings related to the mobile network connection and SIM card.

Firewall Settings Configuration

Provides access to various firewall and network security configurations.

Mobile Network and SIM Settings

Cellular Data and Roaming Control

Manages cellular data usage and roaming settings to control internet access and charges.

APN Settings Configuration

Used to configure Access Point Names for connecting to the internet, allowing custom APNs.

SIM Lock Security and Operation

Secures the SIM card with a PIN code, requiring entry upon device power-on to connect to the internet.

Advanced Security and Firewall Settings

SIM Lock Status and Activation

Manages SIM PIN lock status, allowing activation and providing information on remaining attempts.

Firewall, MAC Filter, and Port Settings

Provides access to Firewall, MAC Filter, Port Filtering, and Port Forwarding configurations.

Firewall Features

VPN Passthrough Functionality

After turned on, VPN Passthrough allows connected devices to establish a VPN tunnel.

DMZ Destination Setup

Enter the IP address of the connected device to become the DMZ destination. After enabling DMZ feature, all the applications of the connected device will be visited.

MAC Address Filtering

MAC Filter Operation

Controls Wi-Fi network access by allowing only specific MAC addresses, with no effect on Ethernet or USB devices.

Port Filtering Configuration

Allowed Applications

Allows selection of predefined applications (e.g., Email, FTP, HTTP) to permit internet access.

Custom Application Filtering

Enables defining and enabling/disabling custom applications based on their outgoing ports.

Port Forwarding Setup

Default Application Forwarding

Lists default applications (DNS, FTP, HTTP) for port forwarding to specific devices.

Custom Port Forwarding

Allows defining custom applications for port forwarding using their incoming ports.

About Section and Logs

Log Management

Details options for managing device logs, including turning them on, setting retention, clearing, and refreshing.

Backup and Restore Operations

Device Settings Backup

Saves the W01 Arch's settings and preferences to a computer.

Restore Device Settings

Uploads a previously saved backup file to restore the device's settings.

Factory Default Reset

Resets all device settings back to their original factory default values.

Remote Software Updates

Checking for Software Updates

Manually checks for new software versions available for the W01 Arch.

Initiating Software Upgrade

Initiates the manual installation of a new software version once detected.

Troubleshooting Tips

Pre-Troubleshooting Checks

Provides initial checks and tips before troubleshooting, including geographic region and service plan confirmation.

Common Problems and Solutions

Unexpected Power Off Resolution

Addresses unexpected power-offs, possibly due to battery depletion, and suggests charging or power reset.

Performing a Power Reset

Explains two methods for performing a power reset: using the power button or by removing and reinserting the battery.

Performing a Device Reset

Details the process of performing a device reset by using the reset pin hole and a paperclip.

Advanced Troubleshooting Scenarios

Factory Reset via Online Portal

Guides on how to perform a factory reset through the device's online management portal.

Wi-Fi Connectivity Issues

Addresses problems connecting to Wi-Fi after changing the password and accessing the management portal.

Password Recovery and Device Reset

Offers solutions for forgotten passwords, suggesting a device reset via the reset pin hole.

Regulatory Compliance Information

FCC Authorization and Conditions

Provides the FCC authorization ID and compliance conditions for the device under Part 15 of FCC Rules.

FCC Modification Warning

Warns against unauthorized modifications that could void the user's authority to operate the equipment.

RF Exposure Guidelines

Advises on minimum antenna separation distances to comply with RF exposure guidelines.

Safety Precautions and Guidelines

General and Environmental Safety

Emphasizes following rules and regulations, and safe usage in various environments like vehicles and aircraft.

Medical Device Interference

Warns against using the device near healthcare facilities or medical life support equipment, especially pacemakers.

Specific Usage Area Warnings

Advises caution in blasting areas and notes potential interference with hearing devices.

Battery and Adapter Usage

Limited Warranty Information

Provides information on the full ATEL USA Warranty Policy and how to access it online or contact support.

Trademark and Copyright Notice

States the copyright and trademark information for the product and its manufacturer.

Summary

Overview

System Requirements

Outlines necessary system specifications for using the W01 Arch, including Wi-Fi compatibility and browser versions.

Components Overview

Details the physical parts of the W01 Arch, including buttons, ports, battery, and SIM card slot.

Device Key and Indicators

Physical Controls and Ports

Details the power button, charging port, and reset pin hole for device operation and recovery.

Battery and SIM Card Installation

Describes how to correctly insert the battery and the LTE Nano SIM card into the device.

LED Status Indicators

Explains the meaning of various LED colors and blinking patterns for status indication.

Battery Management

Initial Network Access and Setup

Accessing the Network

Explains how to connect to the internet using the LTE service for fast uploads and downloads.

First-Time Usage Requirements

Lists the requirements for connecting devices, such as Wi-Fi capability and compatible browsers.

Installing the LTE Nano SIM Card

Provides step-by-step instructions for inserting the LTE Nano SIM card into the device.

Charging the Battery

Post-Setup Operations

Mobile Hotspot Sharing

Describes how to use the W01 Arch as a wireless hotspot to connect up to 15 Wi-Fi devices.

Hotspot Security and Password Management

Explains the default security settings and how to change the mobile hotspot password.

Software Update Process

Details how the device checks for and installs software updates automatically or manually.

Managing Your Mobile Hotspot

Online Portal Home Access

Explains that the Online Device Management Portal provides access to all menu options for the W01 Arch.

Connected Devices Management

Viewing Connected Devices

Lists devices currently connected to the W01 Arch and allows blocking or unblocking them.

Adjusting Maximum Connections

Allows changing the maximum number of Wi-Fi connections allowed to the W01 Arch.

Data Usage and Messages

Data Usage Monitoring Details

Details the components of the estimated data usage display, including data used, days remaining, and cycle start date.

SMS Messages from Carrier

Explains how the Messages page displays SMS messages sent by the carrier and how to manage them.

Settings Menu Options

Wi-Fi Settings Configuration

Basic Wi-Fi Controls

Includes enabling/disabling Wi-Fi, setting the network name (SSID), and security options.

Advanced Wi-Fi Options

Covers 802.11 mode, channel selection, broadcast SSID visibility, privacy separation, and max connections.

LAN Settings Configuration

IP and DHCP Settings

Covers IP address, subnet mask, DHCP lease time, DHCP address range, and IP reservation.

MAC Address Information

Displays the device's unique MAC address assigned during manufacturing.

Device Settings and Preferences

UPnP Configuration

Allows devices on the network to discover each other and access services, potentially improving port forwarding.

Deep Sleep Power Saving

Configures the device to enter a low-power sleep mode after a period of inactivity.

Admin Password Management

Advanced Settings Overview

Mobile Network Configuration

Covers settings related to the mobile network connection and SIM card.

Firewall Settings Configuration

Provides access to various firewall and network security configurations.

Mobile Network and SIM Settings

Cellular Data and Roaming Control

Manages cellular data usage and roaming settings to control internet access and charges.

APN Settings Configuration

Used to configure Access Point Names for connecting to the internet, allowing custom APNs.

SIM Lock Security and Operation

Secures the SIM card with a PIN code, requiring entry upon device power-on to connect to the internet.

Advanced Security and Firewall Settings

SIM Lock Status and Activation

Manages SIM PIN lock status, allowing activation and providing information on remaining attempts.

Firewall, MAC Filter, and Port Settings

Provides access to Firewall, MAC Filter, Port Filtering, and Port Forwarding configurations.

Firewall Features

VPN Passthrough Functionality

After turned on, VPN Passthrough allows connected devices to establish a VPN tunnel.

DMZ Destination Setup

Enter the IP address of the connected device to become the DMZ destination. After enabling DMZ feature, all the applications of the connected device will be visited.

MAC Address Filtering

MAC Filter Operation

Controls Wi-Fi network access by allowing only specific MAC addresses, with no effect on Ethernet or USB devices.

Port Filtering Configuration

Allowed Applications

Allows selection of predefined applications (e.g., Email, FTP, HTTP) to permit internet access.

Custom Application Filtering

Enables defining and enabling/disabling custom applications based on their outgoing ports.

Port Forwarding Setup

Default Application Forwarding

Lists default applications (DNS, FTP, HTTP) for port forwarding to specific devices.

Custom Port Forwarding

Allows defining custom applications for port forwarding using their incoming ports.

About Section and Logs

Log Management

Details options for managing device logs, including turning them on, setting retention, clearing, and refreshing.

Backup and Restore Operations

Device Settings Backup

Saves the W01 Arch's settings and preferences to a computer.

Restore Device Settings

Uploads a previously saved backup file to restore the device's settings.

Factory Default Reset

Resets all device settings back to their original factory default values.

Remote Software Updates

Checking for Software Updates

Manually checks for new software versions available for the W01 Arch.

Initiating Software Upgrade

Initiates the manual installation of a new software version once detected.

Troubleshooting Tips

Pre-Troubleshooting Checks

Provides initial checks and tips before troubleshooting, including geographic region and service plan confirmation.

Common Problems and Solutions

Unexpected Power Off Resolution

Addresses unexpected power-offs, possibly due to battery depletion, and suggests charging or power reset.

Performing a Power Reset

Explains two methods for performing a power reset: using the power button or by removing and reinserting the battery.

Performing a Device Reset

Details the process of performing a device reset by using the reset pin hole and a paperclip.

Advanced Troubleshooting Scenarios

Factory Reset via Online Portal

Guides on how to perform a factory reset through the device's online management portal.

Wi-Fi Connectivity Issues

Addresses problems connecting to Wi-Fi after changing the password and accessing the management portal.

Password Recovery and Device Reset

Offers solutions for forgotten passwords, suggesting a device reset via the reset pin hole.

Regulatory Compliance Information

FCC Authorization and Conditions

Provides the FCC authorization ID and compliance conditions for the device under Part 15 of FCC Rules.

FCC Modification Warning

Warns against unauthorized modifications that could void the user's authority to operate the equipment.

RF Exposure Guidelines

Advises on minimum antenna separation distances to comply with RF exposure guidelines.

Safety Precautions and Guidelines

General and Environmental Safety

Emphasizes following rules and regulations, and safe usage in various environments like vehicles and aircraft.

Medical Device Interference

Warns against using the device near healthcare facilities or medical life support equipment, especially pacemakers.

Specific Usage Area Warnings

Advises caution in blasting areas and notes potential interference with hearing devices.

Battery and Adapter Usage

Limited Warranty Information

Provides information on the full ATEL USA Warranty Policy and how to access it online or contact support.

Trademark and Copyright Notice

States the copyright and trademark information for the product and its manufacturer.

Atel Arch W01 Specifications

General IconGeneral
StandardsIEEE 802.11b/g/n
Frequency Band2.4 GHz
Wireless SpeedUp to 300 Mbps
Maximum Data Rate300 Mbps
Ports1 x 10/100 Mbps Ethernet Port
SecurityWPA, WPA2, WEP
Operating ModesAccess Point, Repeater, Router
Power Supply5V DC
Operating Temperature0°C to 40°C