Audient iD44 - Troubleshooting & FAQ; Troubleshooting Common Issues

53
Troubleshooting
“The unit will not power on”
Double check that the 12V adaptor is properly
connected and that the regional adaptor
pins of the power supply are fully pushed into
place.
“I get clicks and pops on DAW
playback”
This is most likely to do with setting the
buer size too low for your computer. This
can be caused by running very large projects
with a lot of plugins and virtual instruments.
Experiment with higher buer sizes. Typically
you want small buer sizes for tracking or
recording software synths to keep the latency
low. However when mixing it is fine to set a
slightly higher buer size as latency is not so
much of a problem.
“When I connect to my computer,
I cannot play any audio out from iD44”
Firstly double check that the USB cable
connecting iD44 to your computer is
functional and attached at both ends.
Troubleshooting & FAQ
Double check that iD44 is set as the active
playback device in your DAW and computer:
System Preferences > Sound > Output Tab
> Audient iD44 (OSX)
Control Panel > Hardware and Sound >
Sound > Manage Audio Devices > Audient
iD44 (Windows)
Launch the iD mixer application to activate
communication between your computer
and iD44. This only needs to be done once
straight after power up. Once iD44 is set to
the operational state you desire, you can
quit the iD application and it will continue to
function as intended.
In the software mixer, locate the DAW
channels by pressing the DAW view button
and increase the level of DAW 1+2 fader.