Dante PCIe-R Card
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n Faulty cables can lead to intermittent faults, which may be heard as dropped samples or 'cracks' in
the audio
n Dante devices may appear and disappear in Dante Controller
Switch and Cabling Checklist
n Are all the connected link / status lights on the switch lit, or flashing, as expected?
n Is the switch powered on?
n Is the cable correctly plugged in at the switch, and at the computer / equipment?
n Is the switch correctly configured?
n Have QoS and VLANs been set up correctly?
n Are you using a switch from another application with an unchecked or untested configuration?
n Consult the switch manual and check the switch configuration.
System Checklist
A PC or Mac for use on the Dante network should have:
n Dante Controller installed
n An audio application supporting the ASIO or Core Audio interface installed
A correct PC or Mac Dante network configuration should have:
n The correct network interface/s selected
n The correct IP addresses used
n DVS running (if applicable) before starting the audio application
n An audio application correctly configured to use the Dante PCIe-R or Dante Virtual Soundcard as its
audio interface
Checking Driver Version
Windows
In Windows, an installed Dante PCIe-R will appear in the Device Manager.
To open the Device Manager in Windows 7, go to Control Panel > Hardware and Sound > Device
Manager.
In Windows XP, go to Control Panel > System > Hardware > Device Manager.
The PCIe card will appear under the Sound, video and game controllers group.
Note: The actual name of the device will vary between manufacturers.
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