AutoCrib RoboCrib 2000 E - Manually Open the Door; Follow the steps below if the door opens with tension.; If the door does not open, the solenoid standoff has fallen off

Troubleshooting
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o If the ribbon cable is connected properly, verify the other doors will open using the LON
command.
 If no other doors will open, there is a problem with the communication between the
controller and the computer. Turn off the computer and the controller. Wait 5 seconds.
Then, turn the controller back on and then turn the computer on. Reattempt steps (a) and
(b).
 If the faulty door opens after attempting the LON command, attempt to issue through the
RoboCrib software. If the RoboCrib dispenses correctly, there is no further
troubleshooting that needs to take place.
 Manually Open the Door
 Open the front panel.
 Remove the solenoid cover from the door.
 Open the door by pulling the manual release lever.
 If the door opens without tension, try re-positioning the jumper.
o Turn the controller off.
o Move the jumper into position 1 and remove the jumper on door 1.
o Turn the controller on.
o Using the Console screen, attempt to open the door using the LON 01 command.
 If the door opens, replace both jumpers into the correct position. Attempt to issue through the
RoboCrib software. If the RoboCrib dispenses correctly, there is no further troubleshooting
that needs to take place.
 If the door does not open, use the spare door supplied with the RoboCrib.
- Turn the controller off.
- Remove the entire door.
- Place the jumper on the appropriate pin of the new door.
- Install the new door and attach ribbon cable.
- Turn the controller on and attempt to issue through the RoboCrib software.
- If the RoboCrib dispenses correctly, contact AutoCrib technical support to receive a
replacement door.
- If the RoboCrib does not dispense correctly, contact AutoCrib technical support for further
troubleshooting.
 Follow the steps below if the door opens with tension. The door may need to be realigned or debris is
blocking the solenoid.
o Remove any debris blocking the door.
o While closing the door look at the tab as it enters the bracket. Make the necessary adjustments
until the manual release lever has a fluid motion while opening the door.
 If the door does not open, the solenoid standoff has fallen off and needs to be placed back on the
solenoid plunger.
o Remove the cover bracket over the LED light.
o Locate the plastic standoff and place it back on the plunger.
o Replace the cover and attempt to operate the door as usual.
o If the door cannot be opened, use the spare door supplied with the RoboCrib.
 Turn the controller off.
 Remove the entire door.
 Place the jumper on the appropriate pin of the new door.
 Install the new door and attach ribbon cable.
 Turn the controller on and attempt to issue through the RoboCrib software.
 If the RoboCrib dispenses correctly, contact AutoCrib technical support to receive a
replacement door.