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AutoCrib RoboCrib 2000 E User Manual

AutoCrib RoboCrib 2000 E
53 pages
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3011 S. CRODDY WAY, SANTA ANA, CA 92704
Phone: (800) 671-6501
RoboCrib 2000 Model E
Operations Manual
Last Revision July 2009

Table of Contents

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AutoCrib RoboCrib 2000 E Specifications

General IconGeneral
ModelRoboCrib 2000 E
TypeAutomated Vending Machine
MaterialSteel
ConnectivityEthernet
Inventory Capacity2000 items
Item SizeVaries

Summary

Dispensing Machine Limited Warranty

Standard Warranty Period

Details the standard 12-month warranty for hardware, sub systems, and complete machines.

Software and Technical Support

Covers software systems for operation, including 24-hour support and upgrades for 12 months.

Extended Warranty Period

Defines the warranty period for extended contracts, covering components, sub systems, and machines.

Limitations and Exclusions

Modifications and Upgrades

AutoCrib reserves the right to make changes to products without obligation to existing units.

Limitations and Exclusions

Lists items not covered by warranty, including accident, misuse, and routine consumables.

Features

Equipment Supplied

Lists the components included with the RoboCrib 2000 unit.

Accessories

Provides a list of optional accessories available for the RoboCrib.

RoboCrib Specifications

Details the physical dimensions and electrical requirements of the RoboCrib.

Installation

Cautions

Provides critical safety warnings and precautions before installing the machine.

Voltage and Polarity Check

Instructions for verifying correct voltage and polarity before connecting the machine to power.

RoboCrib Setup

Shipping Damage

Procedure for inspecting the machine for damage that may have occurred during shipment.

Uncrate the machine

Instructions on how to safely remove the machine from its shipping crate.

Attach Power and Network Services

Battery Back-up + Surge Protection

Explanation of the UPS outlets and their functions for power and surge protection.

Connect CAT5 cable

Steps for routing and connecting the CAT5 cable from the NIC to the LAN drop or hub.

Check Platter Actuation

SWITCH DEFINITIONS

Defines the abbreviations used for different platters (MP, LSP, SSP).

Management Station Configuration

STEP 1 - Setup Computer

Instructions for connecting peripherals and basic computer setup for the management station.

STEP 2 - Restore the Database

Procedure for restoring the RoboCrib database using SQL Server Management Studio.

Test Doors

Create a purchase order

Steps to create a new purchase order for stocking items.

Stock RoboCrib

Instructions for stocking items into the RoboCrib.

Software Operations

Manual Stock

Process for manually restocking items in the RoboCrib.

Automatic Stock by Tag

Method for restocking items using inventory tags.

Physical by Bin

Procedure for physically counting items in specific bins.

Issue

Return

Procedure for returning items to the RoboCrib.

Locate

Method for finding the location of specific items within the RoboCrib.

Troubleshooting the RoboCrib using the “Console” Button

Other commands that can be used

Lists additional controller commands like RSA, CAL, TST.

Commonly Performed Procedures – Hardware and Software

Commonly Performed Procedures

General procedures for calibration, exiting software, and proper loading.

Removing Walls

Instructions for safely removing and reattaching machine panels.

Console Mode

Details on using the console for software operations and diagnostics.

MTTTY

Baffle Positions (P)

Defines baffle positions for console commands.

CAL M or CAL L

Commands for platter rotation.

Troubleshooting Common Problems

System will not Calibrate

Steps to resolve issues where the machine fails to calibrate.

Software will not Initiate the Calibration Sequence

Troubleshooting steps if calibration sequence does not start.

RoboCrib will not Dispense

Diagnosing and fixing issues where the machine does not dispense items.

Manual Switches are not Operational

Bin Door will not Open

Diagnosing and resolving problems with bin doors failing to open.

Replacement of Controller

Procedure for replacing the machine's controller unit.

Chain needs to be remounted

Steps to remount the chain if it has broken or come off the gears.

Problem: Receiving a jam or stall error, Finding dropped items

Locate Source of Jam from Front Door

Method for finding the source of a jam by accessing the machine from the front.

Alternative Methods to Locate Jam

Issue from RoboCrib

Procedure for performing a test issue after clearing a jam.

Problem: Motors will not turn or LEDs on controller do not light or flash as they should

Check wiring

Guide for checking wiring connections and continuity on the controller.

The headers and corresponding systems

Lists the headers and their associated systems for troubleshooting.

Problem: Door Does Not Open

Verify Power is OK

Checks to ensure the machine has adequate power for door operation.

Use the RoboCrib software to open the door

Procedure for opening doors using the RoboCrib software console.

Manually Open the Door

Follow the steps below if the door opens with tension.

Troubleshooting for doors opening with tension, involving alignment or debris.

If the door does not open, the solenoid standoff has fallen off

Steps to fix a detached solenoid standoff for door operation.

Problem: The LED on Door Remains On

Adjustment of the front-side solenoid encoder

Procedure to adjust the front solenoid encoder to correct LED status.

Adjustment of the back-side solenoid encoder

Procedure to adjust the back solenoid encoder to correct LED status.

Problem: Open Door error message or LED does not turn on when door is open

Test all doors using Console screen

Using console commands to test individual door functionality.

Manually test the doors

Performing manual tests on doors if console commands fail.

Preventative Maintenance

Cleaning Exterior Surfaces

Guidelines for cleaning the machine's sheet metal, windows, keyboard, and touch screen.

Hardware - After 30 Days

Maintenance tasks for bin doors and solenoids after the first 30 days.

Main Platter Chain

Procedure for checking and adjusting the tension of the main platter chain.

Technical Specifications

RoboCrib External Parts

Details of the external components of the RoboCrib, including frame, wheels, and walls.

RoboCrib Platters

Description of the main, large sub, and small sub platters used in the RoboCrib.

Drive System

Posts, Hex Shafts, Mounting Arms, and Tray Assemblies

Description of structural components supporting the platters and trays.

Calibration and Alignment

Bin Doors and Baffle Assemblies

Description of bin doors, their indicators, and the baffle assembly mechanism.

Appendix I

RoboCrib Controller Commands

List and explanation of commands used to control the RoboCrib.

Response

Table detailing the responses for various controller commands.

Comments

Notes and explanations related to controller commands and stall values.

Appendix II

Explanation of Errors on a RoboCrib

Details common error codes, their causes, and recommended actions.

Calibration Errors

Specific error codes related to calibration failures (C0, C1, C2).

Calibration Errors

Baffle pot voltage out of range

Explanation and resolution for C5 error related to baffle voltage.

Jam Errors

Move Cycle

Diagram illustrating speed variations during a fetch cycle.

Platter started to move then stopped

Move Cycle

Diagram illustrating speed variations during a fetch cycle.

Platter too slow during full speed part of the move

Move Cycle

Diagram illustrating speed variations during a fetch cycle.

Unexpected Platter deceleration during full speed part of the move

Move Cycle

Diagram illustrating speed variations during a fetch cycle.

Door opens during Platter movement

Move Cycle

Diagram illustrating speed variations during a fetch cycle.

Baffle not working or jammed. Pot is bad

Move Cycle

Diagram illustrating speed variations during a fetch cycle.

Wrap pot voltage limit hit- Power to MP and LSP motors cut

Move Cycle

Diagram illustrating speed variations during a fetch cycle.

System failed to accelerate to required speed at check point 1

Move Cycle

Diagram illustrating speed variations during a fetch cycle.

System failed to accelerate to required speed at check point 1

Move Cycle

Diagram illustrating speed variations during a fetch cycle.

Door Maintenance

Solution

The recommended procedure for lubricating bin doors.

ROBO CRIB 2000 BIN LAYOUT

TRAY CONFIG.

Table detailing different bin configurations and their corresponding numbers.

Care and Maintenance

Repairs

Guidelines for disconnecting equipment and contacting technical support for repairs.

Safety Inspection

Indicators that suggest safe operation of the scale is no longer warranted.

Cleaning

Instructions for cleaning the scale and its components.

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