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Table of Contents

Default Chapter1
- Avaya 1220 Ip Deskphone1
- Revision History3
- Table of Contents5
Welcome13
- Basic Features13
- IP Deskphone Controls14
- IP Deskphone Display19
  - Cleaning the Avaya 1220 IP Deskphone LCD Display Screen19
- Context-Sensitive Soft Keys19
  - Idle Display Screen after Dial Pad Input26
  - In-Call Context-Sensitive Soft Keys27
- Navigation Keys35
- Available Avaya 1220 IP Deskphone Call Features37
- Security Features38
  - Secure Connection38
Regulatory and Safety Information40
- Denan Regulatory Notice for Japan42
Using Your Avaya 1220 IP Deskphone43
- Getting Started43
- Before You Begin44
- Connecting the Components44
- Attaching the Foot Stand (Optional)45
- Connecting the Handset46
- Connecting the Headset (Optional)46
- Connecting AC Power (Optional)47
- Connecting the LAN Ethernet Cable47
- Connecting the PC Ethernet Cable48
- Wall Mounting (Optional)48
- Entering Text49
- Entering Text Using the IP Deskphone Dialpad49
  - Enabling and Disabling the # Ends Dialing Feature52
  - Configuring the Dialpad to Alphanumeric Dialing54
Accessing the Avaya 1220 IP Deskphone56
- Logging on56
- Timed Logoff65
- User Profile67
  - Overwriting Your Personal Address Book68
- Confirmation Logon Screen68
- Logging off from the Avaya 1220 IP Deskphone69
  - Logging off Multiple User Accounts69
- Making an Emergency Call70
  - Location Information71
Configuring the Avaya 1220 IP Deskphone73
Adjusting the Display Screen Contrast73
- Creating the Idle Screen Text Display74
- Setting up the Backlight Screensaver75
- Configuring Menu Auto Back-Out76
- Selecting a Ring Pattern78
- Adjusting the Volume78
- Selecting the Date and Time Format85
Making a Call89
- Making a Call Using Off-Hook Dialing90
- Making a Call Using On-Hook Dialing92
  - Using Handsfree Calling92
- Using Call Subjects94
- Managing Call Subjects97
Receiving a Call101
- Caller Identification101
- Answering an Incoming Call102
- Redirecting an Incoming Call102
- Declining an Incoming Call105
  - Creating a New Call Decline Reason106
  - Managing Call Decline Reasons107
- Ignoring an Incoming Call109
- Receiving Intercom Calls111
- Receiving Paging Calls111
The Address Book113
- Viewing the Address Book113
- Initiating a Call from the Address Book114
- Adding a Contact to Your Address Book116
- Editing a Contact in Your Address Book117
- Copying Information to the Address Book121
- Searching for a Contact in the Address Book124
  - Using the Search Feature in the Address Book124
- Using the Search Feature125
  - Using Local Search125
  - Using Global Search127
Call Inbox131
- Accessing the Call Inbox132
Instant Messaging142
- Configuring Instant Messaging142
- Composing an Instant Message145
- Instant Message Inbox/Outbox147
  - Accessing Instant Messages147
- Viewing the Content of an Instant Message149
While on an Active Call153
- Making a New Call153
  - Initiating a Call Using the Active Call Context-Sensitive Soft Key Menu154
- Call Waiting154
- Placing a Call on Hold155
  - Multiple Calls on Hold156
- Using 3-Way Calling163
- Setting up a Conference Call165
- Ad Hoc Conferencing When Connecting to the Call Server166
  - Edit Domain Page168
- Transferring a Call170
- Using the Park Call Feature174
  - Using Park Call174
  - Retrieving a Parked Call175
Additional Features177
- Using the Friends Feature177
  - Accessing Your Friends List178
  - Editing Information of a Friend181
- Feature Keys185
- Feature Key Programming186
  - Remove a Programmed Feature Key199
- Feature Key Autoprogramming201
  - Creating a Feature Key Using the Copy Key206
- Using Call Forward208
- Configuring Do Not Disturb212
- Configuring a Presence State213
  - Adding a New Presence State Message215
- Configuring Privacy Settings216
  - Incoming Call Privacy216
  - Outgoing Call Privacy217
- Multiple Appearance Directory Number218
- Audio Codecs220
  - Audio Codec Selection220
  - Audio Codec Ordering221
- PC Client Softphone Interworking with the IP Deskphone221
  - Answer-Mode Settings222
- Automatic Remote Software Updates224
- Busy Lamp Field224
Multiuser226
- Initial Login227
  - Additional Logins227
  - Automatic Login228
- Logging out229
  - Primary Account Logout229
  - Secondary Account Logout230
- Server Failover230
  - Cable Unplugged230
- Upgrade Impacts to User Profiles231
- Line Keys232
- Making a Call234
- Receiving a Call235
- Being in a Call235
- Instant Messages236
- Menu Features237
- Modifying Settings237
- Programmable Keys238
  - Inbox, Outbox, IM Log239
- Address Books240
- User Status241
- Notifications244
- Account Selection245
Advanced Features246
- Accessing the Services Menu247
- Network Menu258
- Customizable Banner for Login259
- Phone Information - Details Screen260
- Screensaver/Screen Lock261
- Background Image269
  - Selecting an Image Screen269
- Service Package Group Support271
- Speed Dial List280
  - Speed Dial List Screen281
  - Auto Retrieve Flag282
- File Manager283
Visual Indicators284
- Visual Alerter/Message Waiting Indicators284
Quick Reference287
- Fixed Keys287
- Commonly Used Functions289
- Context-Sensitive Soft Keys291
- Display Screen Icons295
Third Party Terms297
- Third Party Terms for Avaya 11Xx 12Xx Sw Release 3.0 Thru 4.0 (Aug - Nov 2010)297
Terms You Should Know313
Index319

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