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Avaya B189 User Manual

Avaya B189
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Using Avaya B189 IP Conference Phone
Release 6.8.5
Issue 1
November 2020

Table of Contents

Other manuals for Avaya B189

Questions and Answers:

Avaya B189 Specifications

General IconGeneral
Product typeIP conference phone
Voice codecsG.711, G.722, G.729ab
Product colorBlack
Frequency range70 - 15000 Hz
Built-in displayYes
Display diagonal5 \
Display resolution800 x 480 pixels
Ethernet LAN data rates10, 100, 1000 Mbit/s
Ethernet interface typeGigabit Ethernet

Summary

Legal Information and Disclaimers

Documentation Disclaimer

Defines 'Documentation' and Avaya's responsibility regarding its modifications.

Link Disclaimer

States Avaya's non-responsibility for the content and reliability of linked websites.

Warranty Information

Details Avaya's limited warranty and support for hardware and software products.

Software License Terms

Outlines the terms and conditions for using Avaya software products.

Compliance and Regulatory Information

Copyright Notice

Covers Avaya's ownership of site content and restrictions on usage.

Virtualization and Third Party Components

Applies to virtual machine deployment and use of third-party software components.

Service Provider

Specifies responsibilities for Avaya Channel Partners hosting Avaya products.

Compliance with Laws

Highlights user responsibility for adhering to applicable laws and regulations.

Preventing Toll Fraud

Warns about the risk of toll fraud and provides intervention contact information.

Security Vulnerabilities and Support

Information on Avaya's security support policies and handling of vulnerabilities.

Downloading Documentation

Guidance on obtaining the latest versions of product documentation.

Contacting Avaya Support

Information on how to contact Avaya support for product or hosted service issues.

Regulatory Statements

Includes specific regulatory statements for different regions, like Japan.

Safety and Trademark Information

EU Countries Compliance

States compliance with EU directives for the installed device.

General Safety Warning

Important safety precautions to follow when using the equipment.

Trademarks

Lists Avaya's registered and non-Avaya trademarks.

Chapter 1: Introduction

Introduction

This document describes the procedures for using Avaya B189 IP Conference Phone with an Avaya Aura® Communication Manager call server.

Intended Audience

This guide is intended for people who use Avaya B189 IP Conference Phone.

Related Resources

Information and links to other relevant documents and resources for the Avaya B189 IP Conference Phone.

Support

Chapter 2: Getting Started

Overview

Introduction to the Avaya B189 IP Conference Phone, its features, and capabilities.

Buttons and Physical Layout

Description of the physical buttons and their functions on the Avaya B189 IP Conference Phone.

Connection Layout

Recommendations to Improve Audio Quality

Additional Audio Recommendations

Tips for decorating and furnishing a room to reduce reverberation and improve audio quality.

Headsets and Expansion Microphones

PA System Connection

Icons

Settings Menu

Settings Menu Overview

Overview of the options and sub-options available within the phone's Settings menu.

LED Status Indicators

Logging In and Logging Out

Procedure for logging into and out of the Avaya B189 IP Conference Phone.

Guest Login Feature

Chapter 3: Handling Calls

Making a Call

Steps to initiate a phone call using the Avaya B189 IP Conference Phone.

Calling from Contacts List

Procedure to dial contacts stored in the phone's contact list.

Redialing and Emergency Calls

Redialing the Last Dialed Number

How to redial the most recently dialed phone number.

Emergency Number Feature

Instructions for dialing emergency numbers using a single touch feature.

Answering Calls

Steps to answer an incoming call on the conference phone.

Call Handling Scenarios

Answering While on Another Call

How to handle an incoming call when already on an active call.

Placing Calls on Hold

Procedure to place an active call on hold and resume it later.

Chapter 4: Conference Calls

Setting Up a Conference Call

Detailed steps on how to initiate and set up a conference call.

Actions in a Conference Call

Overview of actions that can be performed during an active conference call.

Managing Conference Call Participants

Adding More Participants

Instructions for adding new participants to an ongoing conference call.

Viewing Conference Details

How to view participant details and manage actions within a conference call.

Conference Call Participant Actions

Muting a Participant

Steps to mute an individual participant's audio during a conference call.

Dropping a Participant

Procedure to remove a participant from a conference call.

Transferring and Dropping Conference Calls

Dropping the Last Participant

How to remove the final participant from a conference call.

Transferring a Conference Call

Guide on transferring an active conference call to a different extension.

Putting Conference Calls on Hold

Chapter 5: Contacts

Adding a Contact

Procedure for adding new contacts with phone numbers to the conference phone.

Managing Contacts

Editing a Contact

Steps to modify existing contact information on the conference phone.

Deleting a Contact

Procedure for removing contacts from the conference phone's contact list.

Chapter 6: Settings

Pairing Contacts to Calls

How to configure the phone to display contact names for incoming calls.

Edit Dialing Mode

Steps to activate or deactivate the edit dialing mode for modifying numbers.

Screen and Sound Settings

Changing Brightness

Instructions for adjusting the display brightness on the conference phone.

Button Clicks

Guide to enable or disable audible button clicks on the conference phone.

Tone and Language Settings

Error Tones

How to enable or disable audible error tones on the conference phone.

Changing Language

Procedure for changing the display language of the conference phone.

Microphone Volume Adjustment

Chapter 7: Maintenance Options

Viewing Network Information

How to access and view network-related information on the conference phone.

Backing Up Phone Data

Procedure to back up phone contacts and settings to a server.

Restoring Phone Data

Speaker Volume and Screen Cleaning

Adjusting Speaker Volume

How to adjust the speaker volume when the phone is off-hook or on a call.

Cleaning the Touch Screen

Steps for safely cleaning the touch screen of the conference phone.

Chapter 8: Features

About the Features Button

Explanation of the Features button and its configurable options on the phone.

Using the Features Button

Procedure to access and activate features configured for the phone.

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