Menus or remote presentation cropped
The system menus or the remote presentation appears to be cropped.
Solution
Adjust the way the image appears on the monitor. To see your adjustments in real-time, we
recommend performing this procedure from the endpoint itself.
If configuring from the endpoint, you must first enable advanced configuration, as described in
Enabling Advanced Maintenance on the XT Series on page 129.
1. Access the monitor settings. From the XT Series web interface, select Administrator
settings > I/O connections > Monitor > Graphic Adjustments. From the endpoint's main
menu, select Configure > Advanced > I/O connections > Monitor > Graphic
Adjustments.
2. Navigate to the monitor requiring adjustment (Monitor HD1 or Monitor HD2).
3. Select your preferred image view mode. On the XT Executive, use the Monitor HD2 area.
Figure 180: Adjusting the monitor
Table 65: Adjustment options for the monitor
Option
Description
Adjustment Mode Select Menu, presentation (default) to adjust both the system menu
and presentation, local or received.
Select Menu to adjust the system menus only.
Note:
Adjustment Mode is not applicable to 4K monitors.
Top, Left, Bottom,
Right
Drag the sliders to the required sizes until the menu or presentation
borders are visible on the monitor.
You can also adjust the image for the monitor displaying the system
menu, in the quick setup wizard as described in Adjusting the Image
Position on page 101.
Troubleshooting the Avaya Scopia
®
XT Series
January 2017 Avaya Scopia
®
XT Series Deployment Guide 236
Comments on this document? infodev@avaya.com
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