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Service Information
A7 SERVICE INFORMATION
A7.1 Software Updates
Free Software Updates you will find on our Homepage under
http://www.avt-nbg.de
Go to Service and click on the menu item Software-Download.
The Identity Number of the MAGIC TH2 Update Software is:
430191
A7.2 Support
You can contact our Support Hotline during the normal office hours between
09.00h - 17.00h (GMT+1) under the following telephone number:
+49 911 5271 160
or via E-Mail under
support@avt-nbg.de
To deal with your problem efficiently please note the factory number of the
unit as well as the software version that you use.
A7.3 Repairs
If, contrary to expectations, your unit is defective please fill in the attached
status report and send the unit to the following address:
AVT Audio Video Technologies GmbH
- Repairs -
Nordostpark 12
D-90411 Nuernberg
Germany
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