What to do if I am asked for a username and password when navigating to 10.10.1.1 on my Axon TASER Axon Dock?
The default username for the Axon Docking Station is 'admin', and the default password is 'admin'. If you've changed these credentials, use the username and password you configured.
How to find my Agency Domain or Username and Password for Axon Docking Station?
To find your agency domain for the Axon Docking Station, go to http://prod.Evidence.com and enter your email address. Remember, you must be an Evidence.com Admin to register the dock, and your username and password are the same ones you use to log in to your Evidence.com account.
What to do if I cannot reach the status page of my Axon Docking Station?
If you cannot reach the status page of your Axon Docking Station, try the following: * Ensure Wi-Fi or any other Internet connection is disabled on your computer. * If your agency uses the 10.10.1.1 IP address internally, contact Customer Service. * Ensure your computer is set to acquire an IP address via DHCP. * Try a different Ethernet cable. * Ensure the dock is plugged into an active power outlet. * Try accessing http://10.10.1.1 from a different browser or computer.
General| Color | Black |
|---|---|
| Power Supply | AC power |
| Charging Ports | Multiple |
| Material | Durable plastic |
| Mounting | Desktop |
| Power Input | 100-240V AC, 50/60Hz |
| Connector Type | proprietary connectors |
| Operating Temperature | 0°C to 40°C |
| Storage Temperature | -20°C to 60°C |
Describes the core and individual bays of the Axon Dock system, including their compatibility with different camera models.
Warns about potential damage when removing bridge adapters, emphasizing proper technique to avoid harm.
Lists the Ethernet cables and power supply included with the Axon Dock package for setup and operation.
Explains the dock's function in uploading videos to Evidence.com and the user's interaction with the system.
Outlines essential prerequisites for setting up the dock, advising IT department assistance.
Emphasizes the critical importance of placing the dock behind a firewall for maximum security.
Details the specific outbound firewall ports (443 TCP, 53 UDP, 80 TCP) required for the dock's operation.
Explains how the dock obtains an IP address via DHCP and potential conflicts with internal networks.
Briefly outlines the installation process consisting of several sequential steps for the Axon Dock.
Details the initial invitation acceptance required for Axon Dock setup and Evidence.com integration.
Guides on connecting the dock core to the bays and ensuring secure mating of components.
Warns against exceeding the bay limit for power and data transfer, which can cause malfunction.
Details connecting the dock to the network using Ethernet cables via the WAN and LAN ports.
Guides on connecting the dock to a power source using the included power cord and adapter.
Instructs on connecting a computer to the dock's configuration interface via its IP address.
Covers initial setup, including authentication and basic device configuration through the assistant.
Warns about losing system access if the administrator password is forgotten, as it cannot be reset.
Details logging into the Evidence.com administrator interface using domain, username, and password.
Describes the process of registering the dock with Evidence.com, including security token generation.
Instructs on how to verify successful dock registration by checking for six green check marks.
Provides precautions to ensure a safe wall mounting process, checking for obstructions and cable codes.
Lists the necessary tools and materials, including the Wall Mount Kit, for performing the wall mounting.
Provides mounting hole locations and overall size for the wall mount bracket and the dock assembly.
Provides specific measurements for mounting a 6-bay dock for Axon Body and Axon Flex systems.
Provides specific measurements for mounting a 6-bay dock for Axon Body 2 and Axon Fleet cameras.
Provides specific measurements for mounting a 6-bay dock for Axon Flex 2 systems.
Details the initial preparation steps for wall mounting, including gathering hardware and deciding on cable routing.
Guides on how to physically attach the dock core and bay units to the wall mount bracket securely.
Guidance on choosing the optimal location for mounting, considering heat sources and sunlight.
Instructions for mounting the bracket into wall studs, including pilot holes and screw placement.
Instructions for mounting the bracket into drywall using anchors and screws.
Details connecting power supply and network cables to the mounted dock, securing them with zip ties.
Warns against improper use of tools, specifically screwdriver insertion depth, when removing adapters.
Explains the purpose of the desk plate for securing the dock on flat surfaces and preventing sliding.
Lists the necessary tools and materials, including a screwdriver, screws, desk plate, and rubber feet.
Details the initial preparation steps, including gathering tools and assembling the dock if needed.
Details placing the dock on the desk plate, aligning holes, and securing it with screws.
Instruction to invert the dock and desk plate assembly after securing the dock components.
Guidance on attaching the rubber feet to the desk plate for stability and preventing movement.
Provides solutions for accessing the dock's status page, including checking connections and disabling Wi-Fi.
Troubleshooting common error messages on the status page, referring to network requirements.
Explains how to handle login prompts for the dock configuration assistant.
Guidance on retrieving agency domain, username, and password for Evidence.com registration.
Explains the function of the power LED and status LED indicators on the Axon Dock core.
Lists common network issues encountered, such as IP address acquisition and DNS server errors.
Addresses issues related to contacting the network's default gateway, particularly with static IP configurations.
Provides essential safety warnings, instructions, and information to minimize hazards associated with Axon systems.
Safety precautions for operating Axon systems in potentially explosive environments to prevent ignition.
Warnings related to the neodymium magnet in the Axon mount and its potential impact on medical devices.
Electrical safety warnings for using the Axon Dock, including grounding, water avoidance, and static electricity.
Highlights the importance of proper maintenance for system reliability and to prevent data loss.
General safety precautions for operating Axon systems, including safe handling and attentive use.
Safety instructions and precautions for handling Axon system batteries, including temperature and recharging guidelines.
Safety precautions for installing Axon systems in vehicles, addressing anchoring, temperatures, and airbag interference.
Information on hazardous substances contained in Axon system components and proper handling/disposal.
Guidance on preventing data loss through proper system maintenance and timely software updates.
Emphasizes that improper maintenance can lead to system malfunction or data corruption.
Details FCC and IC compliance for radio frequency exposure limits and device operation requirements.
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