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MAIN HUB TROUBLESHOOTING GUIDE
Entire Hub Not Recognized
Step # 1
Verify 12 volt DC power to unit.
12 Volt power comes from Main Unit’s power supply. There are jumper
cables that feed 12 volts to individual units.
(Cable part #’s: AACE1805, AACE1810, AACE1813, AACE1820)
Enter menu and got to “Diagnostic Menu”
Verify dipswitches and flashing LED on unit’s 1803 boards.
Yellow flashing is communication, red is an error in unit.
Ensure phone cables are secure from silver socket on 1803 boards to correct socket on 1800 board.
If Entire unit is not recognized by main hub, an entire row of prizes will show unavailable.
Step # 1 - Ensure individual Unit is communicating to Main Hub
Step # 2 - Refer to troubleshooting topics specific to a unit.
Main
Hub
Capsule
Hub
Spindle
Hub
Locker
Hub
1
2 3 4
OFF
ON
AACB1803
Spindle Unit
1 Flash from LED
All Dips OFF
Capsule Unit
2 Flashes from LED
Dips 3 & 4 ON
Locker Unit
3 Flashes from LED
Dip 4 ON
Touch
Diagnostic
Menu
Touch Version
Information
Verify Unit is has version number in the #1 slot.
(#2 slot is for additional optional units)
Software version should start with:
1 for Spindle
2 for Capsule
3 for Locker
To Locker Unit
AACE1816
To Capsule Unit
AACE1811
To Spindle Unit
AACE1811
AAC-
AACB1800
Spindle
Hub
Capsule
Hub
Locker
Hub
1
2 3
4
OFF
ON
4
AACB1803
1
2
3 4
OFF
ON
4 3
AACB1803
Yellow light is
communication,
red is prize chute
sensor blocked,
or door locker
open, or other
error.
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