Page 14 of 16 75.5753.15 LZR-MICROSCAN T 20180720Page 14 of 16 75.5753.15 LZR-MICROSCAN T 20180720
The following lists potential errors following a successful “teach-in”.
These can be viewed in the Error Log screen. The hub will store up to 20 errors (numbered 0 – 19).
Sensor is seeing door hardware (crash
bars, panic bars etc.)
Install LZR spacers if required and perform a new
“learn”.
Sensor is tilted too close to door Tighten tilt angle screw.
Transfer loop is hanging under sensor(s)
Trim and adjust the transfer loop, and then
perform a new “learn”.
Environ
(environmental)
Voltage and/or temperature too high/low Install BEA power supply (PN 30.5558).
EDPS Door moved manually during closed door
tracking
Automatic Recovery.
Possible sensor gyro issue. Replace the sensor.
Lost Message No communication between the hub and
sensor
Cable disconnected/pinched. Plug in or replace
cable.
Door slammed by pedestrian or cart,
causing sensor to shut down
Set switch to OFF and allow door to see home.
Set switch to ON for Auto-Recovery.
Fork Processor unable to move to next process Automatic Recovery.
PWR:LSR Sensor power is out of tolerance Install BEA power supply (PN 30.5558).
PWR:APD Laser Photo Diode voltage is out of
tolerance
Replace the sensor.
Motor Sensor motor RPM too low Replace the sensor.
Door slammed by pedestrian or cart,
causing sensor to shut down
Set switch to off and allow door to see home.
Set switch to ON for Auto-Recovery.
Drum Mirror drum not spinning true Replace the sensor.
5V Rail voltage too high/low Sensor is pulling too much voltage or the hub
is bad.
D2DC “Distance to Digital Converter” Replace the sensor.
NTC “Network Time Communication” Replace the sensor and/or hub if cycling the
power doesn’t resolve the issue.
CPU Internal microprocessor fault Cycle the power.
Replace the hub if power cycling faults.
Startup Hub is not getting info from sensors Sensor is not plugged in.
Sensor and/or hub is too cold Warm sensor/hub and perform “teach-in”.
Runtime Errors
TROUBLESHOOTING (cont.)
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