Important information
6
VME420_D00026_03_M_XXDE/04.2019
1.2 Technical support: service and support
For commissioning and troubleshooting Bender offers you:
1.2.1 First level support
Technical support by phone or e-mail for all Bender products
Questions concerning specific customer applications
Commissioning
Troubleshooting
Telephone: +49 6401 807-760*
Fax: +49 6401 807-259
In Germany only: 0700BenderHelp (Tel. and Fax)
E-mail: support@bender-service.de
1.2.2 Repair service
Repair, calibration, update and replacement service for Bender products
Repairing, calibrating, testing and analysing Bender products
Hardware and software update for Bender devices
Delivery of replacement devices in the event of faulty or incorrectly
delivered Bender devices
Extended guarantee for Bender devices, which includes an in-house
repair service or replacement devices at no extra cost
Telephone: +49 6401 807-780** (technical issues)
+49 6401 807-784**, -785** (sales)
Fax: +49 6401 807-789
E-mail: repair@bender-service.de
Please send the devices for repair to the following address:
Bender GmbH, Repair-Service,
Londorfer Str. 65,
35305 Gruenberg
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