Better Packages 555e - Tape Strips Too Long; Tape Feeds Slowly

Rev 9 2022
9
Troubleshoong Tape Strips Too Long
If the controller board does not see all the encoder pulses the tape produced will be long.
• Encoder Problem
◊ Verify the length encoder is plugged into the controller board and none of the wires are broken.
▪ If a bad encoder sensor (opcal switch) is suspected, swap in a known good one to conrm.
• Controller Board
◊ If the encoder is good, then the controller board is suspect, swap in a know good controller board to conrm.
If there is a constant feed or extremely long tape pieces either the length encoder or controller board will need to be
replaced.
Tape Feeds Slowly
If the tape roll is free to turn and there is no tape jammed in the machine, the most likely reason is bad tape weng
brushes. Other issues could be
• Motor brushes worn
◊ Brushes will supply years of use under normal condions, but may wear out and need to be replaced.
• Motor defecve
◊ If motor brushes are good the motor may need to be replaced.
• CodeTaper
◊ If a CodeTaper is being used, verify tape is not binding in it and that the tape can be pulled freely through it.
• Low line voltage
◊ Low line voltage can slow the motor speed down as much as 20%, but it will sll dispense quickly. Usually the
solenoid will chaer or the machine will stop dispensing tape all together by the me the line voltage is low
enough to cause the tape to feed extremely slow.