Bizerba iS20 - User Manual

Questions and Answers

J
Joshua LesterAug 18, 2025
Why does the weight value display constantly change on my Bizerba Touch terminals?
- E
  Eric BakerAug 18, 2025
  If the weight value display on your Bizerba Touch terminal constantly changes, it could be due to several factors. The load platter might be incorrectly positioned, or objects may be touching it. There could be soiling on or beneath the load plate. The scale might not be leveled, or the environment could be erratic due to drafts or vibrations. The product itself could also be unstable. To resolve this, clean the load plate, position it correctly, and remove any objects. Ensure the scale is level. Try switching the device off and on. You might also need to change the location of the scale. Parameter settings might need adjustment by Bizerba customer service.
K
Katherine ChapmanAug 20, 2025
What does "Err Cnt" mean on Bizerba Touch terminals and how to solve it?
- V
  valenciajaimeAug 20, 2025
  If your Bizerba Touch terminal shows "Err Cnt", it means the minimum weight for reference weight determination has not been reached. Place a higher weight or more pieces on the scale.
C
cynthia76Aug 22, 2025
What does error "Er22693" mean on Bizerba iS20?
- A
  asmithAug 22, 2025
  If your Bizerba Touch terminal displays "Er22693", it indicates that the calibration data in the device does not match the connected load cell. Connect the load cell used to calibrate the device or calibrate the device with a new load cell.
B
brian09Aug 26, 2025
What to do if Bizerba Touch terminals scale is in overload range?
- M
  Monica JohnsonAug 26, 2025
  If your Bizerba Touch terminal is in an overload range above the maximum load, it means the weighing range has been exceeded. Remove objects from the load plate, level the scale, and switch the device off and on.
G
gclayAug 27, 2025
What does "Err toL" mean on Bizerba Touch terminals?
- D
  David RileyAug 27, 2025
  If your Bizerba Touch terminal shows "Err toL", it indicates that tolerance control has not been activated or an invalid parameter is set. Activate tolerance control in step 50. Set the target value, upper and lower tolerance limits.
P
Paul SmithAug 30, 2025
What does error "Er20851" mean on Bizerba iS20 Touch terminals?
- A
  Andrew SanchezAug 30, 2025
  If your Bizerba Touch terminal displays "Er20851", it means the connection to the digital load receptor has been disconnected. Check the cable connection of the load receptor.
J
Jacqueline FletcherSep 1, 2025
What does error "Er22696" mean on Bizerba iS20 Touch terminals?
- M
  Mark HillSep 2, 2025
  If your Bizerba Touch terminal displays "Er22696", it indicates that the authentication of the digital load cell failed. Try switching the device off and on.
M
Mikayla PhillipsSep 4, 2025
What does error "Er22697" mean on Bizerba iS20 Touch terminals?
- J
  jacquelineallenSep 4, 2025
  If your Bizerba Touch terminal displays "Er22697", it means that the data in the metrologically approved data storage could not be read. Try switching the device off and on.
A
Adam MillerSep 7, 2025
What does error "Er22692" or "Er22699" mean on Bizerba iS20?
- N
  nrhodesSep 7, 2025
  If your Bizerba Touch terminal displays "Er22692" or "Er22699", it means that the CPU authentication failed. Try switching the device off and on.
B
bowmanbrettSep 9, 2025
What does error "Er22694" mean on Bizerba Touch terminals?
- J
  Jessica DixonSep 9, 2025
  If your Bizerba Touch terminal displays "Er22694", it indicates a CPU timeout. Try switching the device off and on.

Summary

About The Device

Identification Plates

Explains main identification plate and plate with max, min, e.

Intended Use

Specifies use in industrial/commercial fields, not explosive areas.

Regulations Of Approval For Weighing Data Memory

Lists conditions for long-term storage of weighing results.

Warranty

Details warranty conditions and exclusions.

Safety Instructions

Requirements For Operating Personnel

Specifies trained personnel must operate the device.

Supply Circuit Disconnect

Instructions for disconnecting the power supply.

System-Related Sources Of Hazards

Identifies hazards related to the device's system.

Mains Supply

Discusses hazards related to the mains power supply.

Installation

Check The Electric Connection

Instructions for verifying the electric connection and power supply.

Battery (Option)

Information on installing and operating with an optional battery pack.

Connect Power Cable

Step-by-step guide to connecting the power cable.

Operation

Display And Operating Field

Overview of the device's display and control panel layout.

Switch Device On; Reset

Procedures for powering on and resetting the device.

Switching Device Off

Instructions for safely switching off the device.

Function Assignment Of Key F1

Explains how key F1 can be configured for various functions.

Functions Of Menu Key F2

Details the various menu functions accessible via key F2.

Display Metrological Data

Shows how to display metrological status and load cell info.

Call Up Service Parameters

How to access and navigate service parameter menus.

Display Verification Status Of Digital Weighing Systems

Display Verification Status Of Analog Weighing Systems

Call Up Metrologically Approved Data Storage

Call Up Tendency Control

Explains how to use tendency control for weight deviations.

Working With Tendency Control

Detailed steps for setting up and using tendency control.

Enter Target Value And Tolerance Limits

How to input target values and tolerance limits.

Battery Pack Operation (Optional)

Weighing Operation

Zero Setting Of Scale

Procedure for zero setting the scale.

Net Weighing With Tare Balance

Counting Operation

Instructions for performing counting operations.

Weight Display With Increased Resolution (Not Metrologically Approved)

Total Display

Net Weighing With Fixed Tare Value

Recording Operation

Item Recording, Adding

Total Recording

PC;EDP And Printer Interface

PC;EDP Interface

Details the PC/EDP interface for data exchange.

PC;EDP Standard Dialog

PC;EDP - Continuous Sending Of Data

PC;EDP Interface Parameters

Configuration settings for the PC/EDP interface.

Printer Interface

Printer Interface Parameters

IXNET Dialogs

The Dialog Frame Of The Transport Protocol

Data Dialog IXNET Interface

Default settings and commands for IXNET data dialog.

Device Functions

Tare

Writing Tolerance Control Value

Reading Tolerance Control Values

Ethernet Interface

Performance Of Ethernet Interface

Ethernet Interface Parameters

Configuration settings for the Ethernet interface.

Service Menu

General Parameters

Settings for country, language, and zero setting after power on.

Auto Recording

Software Update

Procedures for updating the device's software.

Load Factory Data

± Operating Mode Of Tendency Control

Lock Keyboard

Recording Only If Weight Is Within Tolerance Limits

Scale Parameter

How to change scale parameters after removing the verification seal.

Weighing Range In Kg, Coarse Interval

Setting the weighing range in kilograms with coarse intervals.

Display Interval In G, Coarse Interval

Weighing Range In Kg, Small Interval

Setting the weighing range in kilograms with small intervals.

Display Interval In G, Small Interval

Minimum Load Capacity

Positive G Factor, G;KG

Negative G Factor, G;KG

Digital Filter

Time To Establish No-Motion Of Weight

Permissible Deviation Of Measured Value For Stable Weight

Scale Calibration Menu

Examples Of Operating Procedures

Weighing, Recording, Totaling

Practical example of weighing with recording and totaling.

Counting, Recording, Totaling

Example of counting, recording, and totaling operations.

Troubleshooting

Periodic Faults

Guidance on handling recurring faults and safety during troubleshooting.

Bring-In Service

Information on Bizerba's bring-in service for device issues.

Fault Descriptions

Lists common faults, their causes, and eliminations.

Maintenance

Cleaning

Display And Operating Unit

Stainless Steel Surfaces

Appendix

CE Declaration Of Conformity

Official declaration of conformity to EC directives and standards.

Summary

About The Device

Identification Plates

Explains main identification plate and plate with max, min, e.

Intended Use

Specifies use in industrial/commercial fields, not explosive areas.

Regulations Of Approval For Weighing Data Memory

Lists conditions for long-term storage of weighing results.

Warranty

Details warranty conditions and exclusions.

Safety Instructions

Requirements For Operating Personnel

Specifies trained personnel must operate the device.

Supply Circuit Disconnect

Instructions for disconnecting the power supply.

System-Related Sources Of Hazards

Identifies hazards related to the device's system.

Mains Supply

Discusses hazards related to the mains power supply.

Installation

Check The Electric Connection

Instructions for verifying the electric connection and power supply.

Battery (Option)

Information on installing and operating with an optional battery pack.

Connect Power Cable

Step-by-step guide to connecting the power cable.

Operation

Display And Operating Field

Overview of the device's display and control panel layout.

Switch Device On; Reset

Procedures for powering on and resetting the device.

Switching Device Off

Instructions for safely switching off the device.

Function Assignment Of Key F1

Explains how key F1 can be configured for various functions.

Functions Of Menu Key F2

Details the various menu functions accessible via key F2.

Display Metrological Data

Shows how to display metrological status and load cell info.

Call Up Service Parameters

How to access and navigate service parameter menus.

Display Verification Status Of Digital Weighing Systems

Display Verification Status Of Analog Weighing Systems

Call Up Metrologically Approved Data Storage

Call Up Tendency Control

Explains how to use tendency control for weight deviations.

Working With Tendency Control

Detailed steps for setting up and using tendency control.

Enter Target Value And Tolerance Limits

How to input target values and tolerance limits.

Battery Pack Operation (Optional)

Weighing Operation

Zero Setting Of Scale

Procedure for zero setting the scale.

Net Weighing With Tare Balance

Counting Operation

Instructions for performing counting operations.

Weight Display With Increased Resolution (Not Metrologically Approved)

Total Display

Net Weighing With Fixed Tare Value

Recording Operation

Item Recording, Adding

Total Recording

PC;EDP And Printer Interface

PC;EDP Interface

Details the PC/EDP interface for data exchange.

PC;EDP Standard Dialog

PC;EDP - Continuous Sending Of Data

PC;EDP Interface Parameters

Configuration settings for the PC/EDP interface.

Printer Interface

Printer Interface Parameters

IXNET Dialogs

The Dialog Frame Of The Transport Protocol

Data Dialog IXNET Interface

Default settings and commands for IXNET data dialog.

Device Functions

Tare

Writing Tolerance Control Value

Reading Tolerance Control Values

Ethernet Interface

Performance Of Ethernet Interface

Ethernet Interface Parameters

Configuration settings for the Ethernet interface.

Service Menu

General Parameters

Settings for country, language, and zero setting after power on.

Auto Recording

Software Update

Procedures for updating the device's software.

Load Factory Data

± Operating Mode Of Tendency Control

Lock Keyboard

Recording Only If Weight Is Within Tolerance Limits

Scale Parameter

How to change scale parameters after removing the verification seal.

Weighing Range In Kg, Coarse Interval

Setting the weighing range in kilograms with coarse intervals.

Display Interval In G, Coarse Interval

Weighing Range In Kg, Small Interval

Setting the weighing range in kilograms with small intervals.

Display Interval In G, Small Interval

Minimum Load Capacity

Positive G Factor, G;KG

Negative G Factor, G;KG

Digital Filter

Time To Establish No-Motion Of Weight

Permissible Deviation Of Measured Value For Stable Weight

Scale Calibration Menu

Examples Of Operating Procedures

Weighing, Recording, Totaling

Practical example of weighing with recording and totaling.

Counting, Recording, Totaling

Example of counting, recording, and totaling operations.

Troubleshooting

Periodic Faults

Guidance on handling recurring faults and safety during troubleshooting.

Bring-In Service

Information on Bizerba's bring-in service for device issues.

Fault Descriptions

Lists common faults, their causes, and eliminations.

Maintenance

Cleaning

Display And Operating Unit

Stainless Steel Surfaces

Appendix

CE Declaration Of Conformity

Official declaration of conformity to EC directives and standards.

Bizerba iS20 Specifications

General

Display Type	TFT LCD
Resolution	1366 x 768 pixels
Touch Technology	Projected capacitive
Processor	Intel Celeron
Storage	64 GB SSD
Operating System	Windows 10 IoT Enterprise
Connectivity	Ethernet
Power Supply	24 V DC
Operating Temperature	0°C to 40°C
Storage Temperature	-20°C to 60°C
Interfaces	USB, RS232

Related product manuals

Bizerba iS10

109 pages

Bizerba iS20 - User Manual

Table of Contents

Questions and Answers

Summary

About The Device

Identification Plates

Intended Use

Regulations Of Approval For Weighing Data Memory

Warranty

Safety Instructions

Requirements For Operating Personnel

Supply Circuit Disconnect

System-Related Sources Of Hazards

Mains Supply

Installation

Check The Electric Connection

Battery (Option)

Connect Power Cable

Operation

Display And Operating Field

Switch Device On; Reset

Switching Device Off

Function Assignment Of Key F1

Functions Of Menu Key F2

Display Metrological Data

Call Up Service Parameters

Display Verification Status Of Digital Weighing Systems

Display Verification Status Of Analog Weighing Systems

Call Up Metrologically Approved Data Storage

Call Up Tendency Control

Working With Tendency Control

Enter Target Value And Tolerance Limits

Battery Pack Operation (Optional)

Weighing Operation

Zero Setting Of Scale

Net Weighing With Tare Balance

Counting Operation

Weight Display With Increased Resolution (Not Metrologically Approved)

Total Display

Net Weighing With Fixed Tare Value

Recording Operation

Item Recording, Adding

Total Recording

PC;EDP And Printer Interface

PC;EDP Interface

PC;EDP Standard Dialog

PC;EDP - Continuous Sending Of Data

PC;EDP Interface Parameters

Printer Interface

Printer Interface Parameters

IXNET Dialogs

The Dialog Frame Of The Transport Protocol

Data Dialog IXNET Interface

Device Functions

Tare

Writing Tolerance Control Value

Reading Tolerance Control Values

Ethernet Interface

Performance Of Ethernet Interface

Ethernet Interface Parameters

Service Menu

General Parameters

Auto Recording

Software Update

Load Factory Data

± Operating Mode Of Tendency Control

Lock Keyboard

Recording Only If Weight Is Within Tolerance Limits

Scale Parameter

Weighing Range In Kg, Coarse Interval

Display Interval In G, Coarse Interval

Weighing Range In Kg, Small Interval

Display Interval In G, Small Interval

Minimum Load Capacity

Positive G Factor, G;KG

Negative G Factor, G;KG

Digital Filter

Time To Establish No-Motion Of Weight

Permissible Deviation Of Measured Value For Stable Weight

Scale Calibration Menu