Bizerba iS10 User Manual

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Terminal iS10 / iS20

Operating instructions

as of program version 1.01

38019417000 en

Table of Contents

Questions and Answers:

E
ekirkAug 17, 2025
Why does the weight value display constantly change on my Bizerba iS10 Touch terminals?
- A
  Allison HowardAug 17, 2025
  If the weight value display on your Bizerba Touch terminal constantly changes, it could be due to several factors. The load platter might be incorrectly positioned, or objects may be touching it. There could be soiling on or beneath the load plate. The scale might not be leveled, or the environment could be erratic due to drafts or vibrations. The product itself could also be unstable. To resolve this, clean the load plate, position it correctly, and remove any objects. Ensure the scale is level. Try switching the device off and on. You might also need to change the location of the scale. Parameter settings might need adjustment by Bizerba customer service.
P
Phillip BrightAug 20, 2025
What does "Err Cnt" mean on Bizerba iS10 and how to solve it?
- T
  Tristan MillerAug 20, 2025
  If your Bizerba Touch terminal shows "Err Cnt", it means the minimum weight for reference weight determination has not been reached. Place a higher weight or more pieces on the scale.

Bizerba iS10 Specifications

General

Storage	64 GB SSD
RAM	4 GB
Operating System	Windows 10 IoT Enterprise
Connectivity	Ethernet
Ports	Ethernet
Operating Temperature	0°C to 40°C
Interfaces	USB, Ethernet
Touch Technology	Projected Capacitive Touch (PCT)

Summary

About these instructions

1.4.2 Explanation of warnings

Explains the meaning and risk levels of different warning symbols.

About the device

2.5 Intended use

Specifies the device's intended application in industrial environments.

2.8 Verification-related notes

Provides notes regarding scale verification and metrological marks for EC countries.

2.14 Warranty

Outlines warranty conditions and reasons for warranty lapse.

Safety instructions

3.1 Requirements for operating personnel

Specifies that only trained personnel should operate the device.

3.2 Supply circuit disconnect

Details how to safely disconnect the device from the power supply.

3.3 System-related sources of hazards

Identifies potential hazards related to the device's system.

3.3.1 Mains supply

Warns about incorrect supply voltage and fire hazards.

Installation

4.2 Check the electric connection

Details checks required for customer-provided power supply installations.

4.3 Battery (option)

Explains battery operation and handling precautions for lithium-ion packs.

Operation

5.10 Call up tendency control

5.12 Weighing operation

Covers various weighing modes and functions.

PC/EDP and printer interface

6.1 PC/EDP interface

6.1.3 PC/EDP interface parameters

6.2 Printer interface

Ethernet interface

8.2 Ethernet interface parameters

Service menu

9.1 General parameters

9.2 Scale parameter

Explains how to access and change scale parameters, including weighing ranges.

9.3 Scale calibration menu

Details the step-by-step process for calibrating the scale.

9.4 Switch settings of hardware seal

Troubleshooting

11.1 Periodic faults

11.2 Bring-in service

Explains how to arrange for service or repairs for the device.

11.3 Fault descriptions

Lists common faults, their causes, and elimination steps.

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