Black Box SERVSWITCH Series - CHAPTER 4: ANALOG PORT OPERATION; 4.8 Running System Diagnostics; Diagnostic Test Details

SERVSELECT IP™ INSTALLER/USER GUIDE
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NOTE:
If the User Status list has changed since it was last displayed, the mouse cursor will turn into an
hourglass as the list is automatically updated. No mouse or keyboard input will be accepted until
the list update is complete.
4.8 Running System Diagnostics
You can validate the integrity of your system through the Run Diagnostics command.
This command checks the main board functional subsystems ( memory, intra-board
communications, switch control and the video channels) for each system controller.
When you select the Run Diagnostics command, you will receive a warning indicating
that all users (remote and local) will be disconnected. Click OK to confirm and begin
the test.
The Diagnostics dialog box appears. The top section of the dialog box displays the
hardware tests. The bottom portion divides the SAMs tested into three categories:
On-line, Offline or Suspect.
Next to each item to be tested, you will see a pass (green circle) or fail (red x)
symbol appear to the left of each item as that test finishes. The Diagnostic Test
Details table describes each of the tests.
Diagnostic Test Details
Test Description
Memory Test Reports on the condition of the main board RAM
Firmware CRCs Validates the current fi rmware images stored in the
system’s FLASH
Comm Interfaces Verifi es that intra-board communication subsystems
are accessible and functional
Switch Controller Verifi es the switch matrix controller is accessible
and functional
Local and Remote Video Verifi es that all the video channel subsystems are
accessible and functional
LAN Connection Verifi es the LAN connection is accessible
and functional
On-line SAMs Indicates the total number of currently connected and
powered SAM adaptors
Offl ine SAMs Indicates the number of SAM adaptors that have
been connected successfully in the past and are
apparently powered down
Suspect SAMs Indicates the number of SAM adaptors that have
been detected, but are either unavailable for
connection or have dropped packets during the
ping tests.