162
FREQUENTLY ASKED QUESTIONS
Q: Why must my vehicle be registered with the factory? After all, I do have my
original invoice as proof of when I purchased my vehicle.
A: Registration is very important and an authorized Bombardier ATV dealer
must register your vehicle with Bombardier Inc. Make sure the registration
card has been sent. All of this will allow you to:
a) Have warranty work performed at any authorized Bombardier ATV dealer
in North America. Your registration card will provide the dealer with all
the necessary data to complete warranty claim forms.
b) Be advised by Bombardier Inc. should there be a safety recall or a par-
ticular warranty campaign.
c) Be contacted much faster by the police, in the event that they find your
vehicle subsequent to a theft.
Q: Why must my vehicle be registered with the governing body having jurisdic-
tion over vehicle use?
A: Vehicle registration has two purposes: In many provinces or States, it is
mandatory to register a vehicle in the same way as for a car. It allows the
State or province to maintain records of existing vehicles. In some juridic-
tions, governmental agencies use part of the registration fees for establish-
ing and maintaining trails.
Q: Where can I find information on the lubrication and maintenance of my vehicle?
A: In the Operator’s Guide provided with the vehicle at the time of delivery.
Q: Will the entire warranty be voided or cancelled, if I do not operate or maintain
my new vehicle exactly as specified in the Operator’s Guide?
A: The warranty of the new vehicle cannot be “Voided” or “Cancelled” if
predelivered by an authorized Bombardier ATV dealer. However, if a partic-
ular failure is caused by operation or maintenance other than what is shown
in the Operator’s Guide, THAT failure may not be covered under warranty.
This includes service work performed by the customer, oil and filter change
and especially the critical adjustments such as the carburetor.
Q: Would you give some examples of abnormal use or strain, neglect or abuse
which may affect the limited warranty coverage?
A: These terms are general and overlap each other in some cases. Some spe-
cific examples may include: running the engine out of oil, operating the
vehicle with a broken or damaged part which causes another part to fail,
and so on. If you have any specific questions on operation or maintenance,
please contact an authorized Bombardier ATV dealer for advice.
Q: What costs are my responsibility during the warranty period?
A: The customer’s responsibility includes all costs of normal maintenance ser-
vices, non-warranty repairs, accidents and collision damage, as well as oils,
and spark plugs, and incidental or consequential damages costs as ex-
plained in the warranty.
vmo2004_011a.book Page 162 Thursday, May 15, 2003 1:46 PM
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