Troubleshooting
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8
Troubleshooting
You can often remedy faults and errors yourself. This saves time and money as you don’t need to call out customer services.
In the event of a fault, the appliance informs users via its display. Further assistance and suggested solutions can be accessed via a
QR code. You can also find them at www.bora.com under “Service”. This enables you to resolve most issues promptly.
Operating situation Cause Remedy
Appliance cannot be switched on Fuse/automatic circuit breaker defective Replace the fuse;
Switch the automatic circuit breaker back on
The fuse/automatic circuit breaker trips several
times
BORA Contact the Service Team.
The power supply is disconnected Have a specialist electrician inspect the power
supply
There is no water supply to the appliance The dirt filter in the water inlet pipe is blocked Clean the dirt filter in the water inlet pipe
Steam escapes during use The oven chamber seal is not in the correct place Check that the oven chamber seal is in the
correct place
The oven chamber seal is heavily soiled Clean the oven chamber seal
The oven chamber seal is damaged Contact the BORA Service Team
During use, a noise (gurgling) can be heard
coming from the trap
The trap is not correctly ventilated Clean the drainage pipe,
contact the pipe cleaning service
The oven chamber lighting is not working The oven chamber lighting is faulty Contact the BORA Service Team
Water is leaking from the appliance The oven chamber seal is not in the correct place Check that the oven chamber seal is in the
correct place
The water inlet pipe or water drainage pipe is
faulty
Switch off the appliance, close the fresh water
supply stop cock, turn the appliance off at the
fuse box, contact the BORA Service Team
The pipe connection on the appliance is faulty
Water is dripping into the oven chamber Particles have caused the valve to leak Do not disconnect the appliance from the power
grid, close the fresh water supply stop cock,
contact the BORA Service Team
Tab.8.1
Troubleshooting
Faults and errors not covered:
u
Switch off the appliance.
u
Contact the BORA Service Team (see"11Warranty, technical service, spare parts, accessories") and enter the error number displayed and
the appliance type.
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