en Troubleshooting
48
Fault Cause and troubleshooting
"E:35 / -10" There is water in the base trough.
▶ Turn off the water tap.
▶ Call the after-sales service.
→"Customer Service", Page60
The appliance is leaking.
▶ Turn off the water tap.
▶ Call the after-sales service.
→"Customer Service", Page60
The detergent drawer has not been pushed in fully.
▶ Push in the detergent drawer until the symbol goes
out.
The pump unit is not inserted.
1. Insert the pump unit into the detergent drawer.
→"Cleaning the detergent drawer", Page41
2. Push in the detergent drawer until the symbol goes
out.
lights up. The temperature is too high.
▶ Wait until the temperature has dropped.
▶ Cancel the programme.
→"Cancelling the washing programme", Page35
Water level is too high.
▶ Select a suitable programme for draining.
→"Programmes", Page28
flashes. Door is not closed.
▶ Close the door.
Laundry is caught in the door.
▶ Remove any trapped laundry.
flashes. The automatic voltage control system detects an un-
authorised voltage under-usage.
▶ No remedial action possible.
Note:If the power supply is stable, the programme
continues to run as normal.
Voltage under-usage may cause extension of a pro-
gramme.
No remedial action possible.
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