en Troubleshooting
52
Fault Cause and troubleshooting
The water is not drain-
ing.
▶ Ensure that the pump cap is screwed in all the way
into the appliance. The handle on the pump cap
must be in a vertical position.
Water is not flowing
in. Detergent is not
being dispensed.
has not been pressed.
▶ Press .
The filter in the water inflow is blocked.
▶ Clean the water inflow filter.
The tap is turned off.
▶ Turn on the tap.
The water inlet hose is kinked or jammed.
▶ Ensure that the water inlet hose is not kinked or
jammed.
The spin cycle runs
several times.
The unbalanced load detection system eliminates an
imbalance by repeatedly redistributing the laundry.
▶ Not a fault – no action required.
Note:When loading, where possible, place large and
small items of laundry together in the drum. Different
sized items of laundry distribute themselves better
during the spin cycle.
No water is visible in
the drum.
Water is below the visible area.
▶ Not a fault – no action required.
▶ Do not add any extra water to the appliance while it
is operating.
Vibrations and move-
ment of the appliance
whilst spinning.
Appliance is not correctly aligned.
▶
→"Aligning the appliance", Page16
The appliance feet are not fixed.
▶ Secure the appliance feet.
→"Aligning the appliance", Page16
Transit bolts have not been removed.
▶
→"Removing the transit bolts", Page14.
Drum rotates, water
does not flow in.
Load detection is active.
▶ Not a fault – no action required.
Note:The load detection can take up to two minutes.
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