en Troubleshooting
58
Fault Cause and troubleshooting
Loud noises during
the spin cycle.
Appliance is not correctly aligned.
▶
→"Aligning the appliance", Page16
The appliance feet are not fixed.
▶ Secure the appliance feet.
→"Aligning the appliance", Page16
Transit bolts have not been removed.
▶
→"Removing the transit bolts", Page14.
Banging noises, rat-
tling in the drain
pump.
Foreign bodies have got into the drain pump.
▶
→"Cleaning the drain pump", Page43
Slurping, rhythmical
suction noise.
The drain pump is active, the detergent solution is
pumped out.
▶ Not a fault – normal operating noise.
Fan noise during the
washing phase.
Process fan is active.
▶ Not a fault – normal operating noise.
Longer, whirring noise
before the start of the
wash cycle or fabric
softening.
Intelligent dosing system dispenses detergent or care
products.
▶ Not a fault – normal operating noise.
Brief whirring noise
after switching on the
appliance.
Intelligent dosing system carries out a function test.
▶ Not a fault – normal operating noise.
Spin noise during the
drying phase.
Thermal spinning is active.
▶ Not a fault – normal operating noise.
Rushing, hissing
noise.
Water is flushed under pressure into the detergent
drawer.
▶ Not a fault – normal operating noise.
Water inlet noise dur-
ing the drying phase.
Drying phase requires water.
1. Not a fault.
2. Make sure that the water tap also remains open
during the drying phase.
Odours have formed
in the appliance.
Humidity and detergent residue may promote the
formation of bacteria.
▶
→"Cleaning the drum", Page41
▶ If you are not using the appliance, leave the door
and detergent drawer open so that residual water
can evaporate.