5 Service and support
Our worldwide service network provides an optimized and efficient support.
Our experts offer you advice and assistance should you have any queries.
You can contact us 24/7.
Service Germany
Our technology-oriented Competence Center in Lohr, Germany, is responsi‐
ble for all your service-related queries for electric drive and controls.
Contact the Service Hotline and Service Helpdesk under:
Phone: +49 9352 40 5060
Fax: +49 9352 18 4941
E-mail: service.svc@boschrexroth.de
Internet: http://www.boschrexroth.com
Additional information on service, repair (e.g. delivery addresses) and training
can be found on our internet sites.
Service worldwide
Outside Germany, please contact your local service office first. For hotline
numbers, refer to the sales office addresses on the internet.
Preparing information
To be able to help you more quickly and efficiently, please have the following
information ready:
● Detailed description of malfunction and circumstances
● Type plate specifications of the affected products, in particular type co‐
des and serial numbers
● Your contact data (phone and fax number as well as your e-mail ad‐
dress)
ctrlX DRIVE Drive Controllers, Supply Units 39/43
Service and support
R911392530_Edition 02 Bosch Rexroth AG
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