Bowflex MAX Trainer - 100% Satisfaction Guarantee; Return Policy and Procedures; Unauthorized Returns

Assembly / Owner’s Manual
50
100% Satisfaction Guarantee
WewantyoutoknowthatyourBowexMAXTrainer
™
machine is a superior product. Your satisfaction is guaranteed. If, for any reason, you are not
100%satisedwithyourBowexMAXTrainer
™
machine, please follow the instructions below to return your merchandise and receive a refund of the
purchase price, less shipping and handling.
ThisBowexMAXTrainer
™
Satisfaction Guarantee applies only to merchandise purchased by consumers directly from Nautilus, Inc. This guarantee
does not apply to sales made by dealers or distributors.
1.CallaBowexMAXTrainer
™
Representativeat1-800-605-3369foraReturnAuthorizationNumber(RMA).AnRMAwillbegrantedif:
  a.TheBowexMAXTrainer
™
exercisemachinewaspurchaseddirectlyfromNautilus,Inc.
b. The request to return the product is within 6 weeks of the delivery date of your merchandise.
2. If an RMA is granted, the following instructions will prevent delays in the processing of your refund.
a. The merchandise must be returned to the address given to you at the time of the Return Authorization Call.
  b.Allreturnedmerchandisemustbeproperlypackagedingoodcondition,preferablyintheoriginalboxes.
  c.Theexterioroftheboxesshouldbemarkedclearlywith:
Return Authorization Number
Your Name
Your Address
Your Phone Number
d. Additionally, a piece of paper with your name, address and phone number or copies of your original invoice should be placed
ineachboxofmerchandise.
  e.YourRMAnumberistimesensitive.YourshipmentmustbepostmarkedwithintwoweeksfromthedatetheBowexMAX
Trainer
™
Representative issued the Return Authorization Number.
Note: You are responsible for return shipping and for any damage or loss to merchandise that occur during return shipment. Nautilus
recommends that you obtain tracking numbers and insure your shipment.
Unauthorized Returns
Nautilus,Inc.denesanunauthorizedreturnasanymerchandisereturnedtoourfacilitieswithoutavalidandcurrentReturnMerchandiseAutho-
rization(RMA)numberissuedbyNautilus.FailuretoproperlymarkpackageswithavalidRMAnumber,orallowinganRMAnumbertoexpire,will
cause Nautilus, Inc. to consider a return unauthorized. Any merchandise returned without a RMA number will not be subject to a refund or credit and
Nautilus will discard the product. The customer assumes all shipping and handling charges for any unauthorized return.