12
Troubleshooting
CORRECT Keyway Orientation
INSTALLATION
1
PROBLEM CORRECTIVE ACTION
A. The latch does not
operate correctly after
installation.
1. Make sure the backset on the latch is set to the proper length and that the
bevelled surface of the bolt faces the strike plate and door jamb.
B. Cannot remove key after
the lock is installed.
1. The key should be turned counter-clockwise for installng the exterior lever, and
then turned clockwise to remove. If the key was turned clockwise for installation,
they key will be trapped. Turn the key to vertical position, remove the exterior lever
assembly and re-install.
OPERATION
2
PROBLEM CORRECTIVE ACTION
A. Battery indicator keeps
ashing.
1. The batteries are getting low. Please replace with four new batteries for the best
performance (AA alkaline batteries only).
B. Keypad not responding. 1. Check the battery installation.
2. The batteries are getting low if the battery indicator keeps ashing. Please replace
with four new batteries for the best performance (AA alkaline batteries only ).
3. Make sure the cable is well-connected to the port, and was not damaged during
installation.
4. Make sure the lock is not in Passage mode.
C. Programming code can
not be changed.
1. Please refer to Step 12 (p. 19) in the user guide to restore factory settings and
reprogram all codes.
D. What should I do if wrong
code was entered?
1. Press button once and continue to input code according to regular procedures.
INCORRECT Keyway Orientation
C
PAGE 13
To Next Page
Loading...
