Brookeld Engineering Laboratories, Inc. Page 24 Manual No. M14-023
TIP: When contacting Brookeld for service/support, note the information from the About
Screen and have the instrument serial number available (found on the serial tag located
on the back of the instrument head).
e About screen also provides a collection of instrument check values that can assist Brookeld with
troubleshooting. Pressing the NEXT Hot Key will advance the About screen through two additional
screens with data. You may be asked to provide some of these check values when discussing the
performance of your DV1 viscometer with Brookeld technical support sta.
II.8.10 Service
e Service Menu is utilized by Brookeld and Brookeld Servicing Dealers. ere is no customer
use within the Service Menu.
II.9Prinng
e DV1 Viscometer is congured to print to the DYMO Label Writer 450 Turbo label printer. is
printer can be purchased from Brookeld (Part No. GV-1046). No other printer is supported. e
DV1 oers one printing format which is compatible with the Shipping Label (GV-1049-10, 2.31 inch
x 4.00 inch) and the Address Label (GV-1048-10, 1.13 inch x 3.50 inch). When the larger label is
used, the print out will still be formatted for the small label.
Printing will always be in English, regardless of the language chosen in the Options menu (see
Section II.6).
Communication with the printer is established when the USB cable (provided with the printer) is
connected between the printer and the DV1 Viscometer and both items are powered on. Printing
will be available at the conclusion of a test through the use of the PRINT Hot Key (see Figure II.9).
Figure II-9
An example printout is shown below. e data includes (from top le to bottom right):
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