Troubleshooting
133
B
Paper is jammed in the Paper
Tray 1 or Tray 2 B
If the Touchscreen displays Jam Tray1 or
Jam Tray2, follow these steps:
a Pull the paper tray completely out of the
machine.
For Jam Tray1:
For Jam Tray2:
b Use both hands to slowly pull out the
jammed paper.
Pulling the jammed paper downward
allows you to remove the paper more
easily.
c Make sure the paper is below the
maximum paper mark ( ) in the
paper tray. While pressing the blue
paper-guide release lever, slide the
paper guides to fit the paper size. Make
sure the guides are firmly in the slots.
d Put the paper tray firmly back in the
machine.
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