Troubleshooting
151
B
Improving the print quality B
If you have a print quality problem, print a test page first ( , All Settings, Printer, Print
Options, Test Print). If the printout looks good, the problem is probably not the machine.
Check the interface cable connections and try printing a different document. If the printout or test
page printed from the machine has a quality problem, check the following steps first. And then, if
you still have a print quality problem, check the chart below and follow the recommendations.
Brother does not recommend the use of cartridges other than Brother Original cartridges or the
refilling of used cartridges with toner from other sources.
a To get the best print quality, we suggest using recommended paper. Make sure you use
paper that meets our specifications (see Acceptable paper and other print media
on page 32).
b Check that the drum unit and toner cartridges are installed correctly.
Examples of poor print quality Recommendation
Printed pages are compressed,
horizontal stripes appear, or
characters in the top, bottom, left
and right margins are cut off
Adjust the print margins on your application and reprint the
document.
Coloured letters and thin letters in
the original document are unclear in
the copy
Choose Text or Receipt in the copy quality setting
(see Advanced User's Guide).
Adjust the copy density and contrast (see Advanced User's
Guide).
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
12
4
7
12
4
7
1
9876543210987654321098
012345678
987654321
012345
987654
12
4
7
12
4
7
1
9876543210987654321098
45
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