4-10 Confidential
Error Code
(Hex)
Symptom Probable Cause Solution
5F Not used.
Paper width sensor
defective
Replace the carriage PCB
ASSY.
Head flat cables broken Replace the carriage
PCB ASSY.
60
61
62
Paper width sensor (media
sensor) error.
Main PCB defective Replace the main PCB.
63-7D Not used.
No head property data
has been entered
Enter the head property
data.
7E No head parameters stored
in the EEPROM.
(This code may appear only
in the maintenance mode.)
Main PCB defective Replace the main PCB.
7F Not used.
Paper smaller than the
specified size loaded in
the paper tray
Load the correct size of
paper.
Paper width sensor
defective
Replace the carriage PCB
ASSY.
Paper width sensor not
adjusted
Adjust the margin for
borderless printing with
Function code 66 in the
maintenance mode.
80
Not used.
(At the start of FAX
message printing, the
controller detects that
paper is smaller than A4
size in width.)
Main PCB defective Replace the main PCB.
81 Not used.
Foreign materials in
the paper path
Remove foreign
materials.
Paper not loaded
correctly in the paper
tray
Reload paper.
Head flat cable
connection failure
Insert the head flat
cables correctly.
Paper width sensor
defective
Replace the carriage PCB
ASSY.
82 Recording paper jam in
paper pull-in operation.
(The paper width sensor
fails to detect the leading
edge of paper.)
Main PCB defective Replace the main PCB.