Brother MFC-215C User Manual

12 - 1 TROUBLESHOOTING AND ROUTINE MAINTENANCE
12
Troubleshooting
Error messages
As with any sophisticated office product, errors may occur. If this
happens, your machine identifies the problem and displays an error
message. The most common error messages are shown below.
You can correct most problems by yourself. If you need additional
help, the Brother Solutions Center offers latest FAQs and
troubleshooting tips.
Visit us at http://solutions.brother.com
.
Troubleshooting and routine
maintenance
ERROR MESSAGES
ERROR
MESSAGE
CAUSE ACTION
Comm.Error Poor phone line quality caused a
communication error.
Try the call again. If the problem continues, call
the telephone company and ask them to check
your phone line.
Connection
Fail
You tried to poll a fax machine that
is not in Polled Waiting mode.
Check the other fax machine’s polling setup.
Cover is Open The scanner cover is not closed
completely.
Lift the scanner cover and then close it again.
Data
Remaining
Print data remains in the
machine’s memory.
Re-start printing from your computer.
Print data remains in the
machine’s memory. The USB
cable was unplugged while the
computer was sending the data to
the machine.
Press Stop/Exit. The machine will cancel the
job and eject the page that is being printed.
Disconnected The other person or other person’s
fax machine stopped the call.
Try to send or receive again.
Document Jam
(MFC-425CN
only)
The document was not inserted or
fed properly, or the document fed
from the ADF was too long.
See Using the ADF (Automatic Document
Feeder) (MFC-425CN only) on page 1-6.
The document is jammed in the
machine.
See Document jams (MFC-425CN only) on
page 12-5.
High
Temperature
The print head is too warm. Allow the machine to cool down.

Brother MFC-215C Specifications

General

Print technology	Inkjet
Maximum resolution	1200 x 6000 DPI
Print speed (black, normal quality, A4/US Letter)	20 ppm
Print speed (color, normal quality, A4/US Letter)	15 ppm
Maximum print size	210 x 297 mm
Maximum ISO A-series paper size	A4
Digital sender	No
Number of print cartridges	4
Scanner type	Flatbed scanner
PC free copying	Yes
Maximum copy resolution	1200 x 1200 DPI
Copy speed (black, normal quality, A4)	17 cpm
Copy speed (color, normal quality, A4)	11 cpm
Faxing	Color faxing
Fax memory	170 pages
Modem speed	14.4 Kbit/s
Fax speed dialing (max numbers)	20
Total input capacity	100 sheets
Compatible memory cards	SmartMedia
Dimensions (WxDxH)	343 x 345 x 135 mm
Color all-in-one functions	copy, fax, print, scan
Compatible operating systems	Windows 98(SE)/Me/2000/XP/XP64 Mac OS 9.x Mac OS X 10.2.4 Linux
Standard interfaces	USB 2.0
Market positioning	Home & office