Troubleshooting
134
10
Scanning and PC Fax problems 10
The network scanning feature does not work in Windows
®
The network PC Fax feature does not work in Windows
®
10
Firewall settings on your PC may reject the necessary network connection for network printing, network
scanning and PC Fax. If you are using Windows
®
Firewall and you installed MFL-Pro Suite from the
CD-ROM, the necessary Firewall settings have already been made. If you did not install from the CD-ROM
follow the instructions below to configure Windows
®
Firewall. If you are using any other personal firewall
software, see the User’s Guide for your software or contact the software manufacturer.
UDP Port number information for Firewall configuration
10
1
Add Port number 137 if you still have trouble with your network connection after you added port 54925 and 54926. Port number 137 also supports
printing, PhotoCapture Center™ and Remote Setup over the network.
(Windows
®
XP SP2 or greater): 10
a Click the Start button, Control Panel, Network and Internet Connections and then
Windows Firewall. Make sure that Windows Firewall on the General tab is set to On.
b Click the Advanced tab and Settings... button.
c Click the Add button.
d Add port 54925 for network scanning by entering the information below:
1. In Description of service: Enter any description, for example, “Brother Scanner”.
2. In
Name or IP address (for example 192.168.0.12) or the computer hosting this service on your network
:
Enter “Localhost”.
3. In External Port Number for this service: Enter “54925”.
4. In Internal Port number for this service: Enter “54925”.
5. Make sure UDP is selected.
6. Click OK.
e Click the Add button.
f Add port 54926 for Network PC-Fax by entering the information below:
1. In Description of service: Enter any description, for example, “Brother PC Fax”.
2. In
Name or IP address (for example 192.168.0.12) or the computer hosting this service on your network
:
Enter “Localhost”.
3. In External Port Number for this service: Enter “54926”.
4. In Internal Port number for this service: Enter “54926”.
5. Make sure UDP is selected.
6. Click OK.
g If you still have trouble with your network connection, click the Add button.
UDP Port Network Scanning Network PC-Fax Network Scanning and
Network PC-Fax
1
External Port number 54925 54926 137
Internal Port number 54925 54926 137
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