Troubleshooting
97
Out of Memory The machine’s memory is full. Fax sending or copy operation in process
Do one of the following:
Press Start to send or copy the scanned
pages.
Press Stop/Exit and wait until the other
operations in progress finish, and then try
again.
Clear the faxes from the memory.
Print the faxes that are stored in the
memory to restore the memory to 100%.
Then turn off Fax Storage to avoid storing
more faxes in the memory.
(uu Advanced User's Guide: Printing a fax
from the memory and Fax Storage)
Add optional memory.
(uu Advanced User's Guide: Memory
board)
Print operation in process
Do one of the following:
Reduce the print resolution.
(uu Software User's Guide: Printing (for
Windows
®
) or Printing and Faxing (for
Macintosh))
Clear the faxes from the memory.
(See the above explanation.)
Out of Memory
Secure Print Data
is full.
The machine’s memory is full. Press Stop/Exit and delete the previously
stored secure print data.
uu Software User's Guide: Secure Print Key
Print Unable XX
(XX = Error Code)
The machine has a mechanical
problem.
Do one of the following:
Turn the power switch off, wait a few
minutes, and then turn it on again.
(See Transferring your faxes or Fax Journal
report uu page 100.)
If the problem continues, call Brother
customer service for support.
Protected Device The protect switch of the USB
Flash memory drive is on.
Turn off the protect switch of the USB Flash
memory drive.
Rename the File There is already a file on the
USB Flash memory drive with
the same name as the file you
are trying to save.
Change the file name of the file on the USB
Flash memory drive or the file you are trying to
save.
Error Message Cause Action