Troubleshooting
99
Size mismatch The paper in the tray is not the
correct size.
Load the correct size of paper in the tray and
set the “Paper Size” (Menu, 1, 2, 2).
(See Paper Size uu page 16.)
Toner Low If the LCD shows Toner Low
you can still print; however, the
machine is telling you that the
toner cartridge is near the end
of its life.
Order a new toner cartridge now so a
replacement toner cartridge will be available
when the LCD shows Replace Toner.
Too Many Files There are too many files stored
on the USB Flash memory
drive.
Reduce the number of files stored on the USB
Flash memory drive.
Unusable Device
Remove the
Device. Turn the
power off and
back on again.
A defective USB device or a
high power consumption USB
device has been connected to
the USB direct interface.
Unplug the device from the USB direct
interface. Turn the machine off and then on
again.
Unusable Device A USB device or USB Flash
memory drive that is not
supported/is encrypted has
been connected to the USB
direct interface.
Unplug the device from the USB direct
interface.
(See the specifications for supported USB
Flash memory drives in Printing data from a
USB Flash memory drive or digital camera
supporting mass storage uu page 55.)
Wrong Paper Size The machine cannot find paper
of the same size in any other
tray after the tray currently in
use has run out of paper during
a copy operation.
Load the paper in the paper tray shown on the
LCD.
Error Message Cause Action
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