Brother MFC-9320CW - User Manual

Other manuals for Brother MFC-9320CW

Service Manual578 pages

Quick Setup Guide49 pages

Network User's Guide203 pages

Questions and Answers:

T
toddortegaSep 4, 2025
Why is my Brother MFC-9320CW printing completely blank pages?
- C
  cristianbrooksSep 4, 2025
  If your Brother All in One Printer is producing a completely blank page, this could be due to developing bias voltage conduction failure, dirt on the develop roller electrode, LED array FFC connection failure, LED ASSY failure, HVPS control PCB failure, high-voltage power supply PCB failure, LED head control PCB failure, or main PCB failure. Try cleaning both electrodes and reconnecting the LED array FFC. If the issue persists, replace the LED ASSY, the HVPS control PCB ASSY, the high-voltage power supply PCB ASSY, the LED head control PCB ASSY, or the main PCB ASSY.
C
cmossSep 3, 2025
Why is one color printing light on my Brother MFC-9320CW All in One Printer?
- B
  Brandi JohnsonSep 3, 2025
  If you observe a color being lighter than it should be on your Brother All in One Printer, it could be caused by dirt on the exposure drum electrode, develop roller electrode, or belt unit electrode. It may also be due to dirt on the LED array, lifting of the LED ASSY, or a toner/new sensor PCB failure. You can try cleaning the electrodes and wiping the dirt off the LED array with a clean, soft, lint-free cloth. If the LED ASSY is lifting, re-assemble it. If the problem persists, replace the toner cartridge of the appropriate color, check the harness connection of the toner/new sensor PCB ASSY of the appropriate color, or replace the toner/new sensor PCB ASSY of the appropriate color.
G
Grace WilsonSep 2, 2025
What causes horizontal stripes on Brother MFC-9320CW All in One Printer output?
- M
  Michael HigginsSep 2, 2025
  If you're seeing horizontal stripes on your Brother All in One Printer prints, it could be caused by dirt on the charged electrode, a bend of the tray ground spring, toner attached on the develop roller, a scratch on the heat roller, or HVPS control PCB failure. You can try cleaning both electrodes. If the issue continues, replace the paper tray or the fuser unit. This problem might disappear by printing approximately 10 pages; if it does not, replace the toner cartridge. If the problem still occurs, replace the HVPS control PCB ASSY.
J
jason59Sep 1, 2025
Why is there dirt on the back of the paper from my Brother All in One Printer?
- K
  Kathleen HowardSep 1, 2025
  If you notice dirt appearing on the back of the paper when using your Brother All in One Printer, several factors could be the cause. This may be due to a dirty fuser unit, dirt in the paper feed system, a waste toner sensor failure, HVPS control PCB failure, or high-voltage power supply PCB failure. Try printing approximately 10 pages to see if the fuser unit cleans itself, or wipe off any visible dirt in the paper feed system. If the problem persists, consider replacing the waste toner sensor, the HVPS control PCB ASSY, or the high-voltage power supply PCB ASSY.
M
michaelmayAug 31, 2025
Why does my Brother MFC-9320CW All in One Printer have vertical streaks on printouts?
- C
  Cameron RomeroAug 31, 2025
  If you're experiencing vertical streaks on your printouts from your Brother All in One Printer, it could be due to dirt in the paper feed system, a dirty exposure drum, a bend in the tray ground spring, a scratch on the heat roller, or a LED ASSY failure. Try wiping off any dirt from the paper feed system and cleaning the drum unit. If the issue continues, you may need to replace the paper tray, the fuser unit, or the LED ASSY.
P
perkinsadamAug 30, 2025
Why is my Brother MFC-9320CW printing too dark?
- A
  ashley15Aug 31, 2025
  If your Brother All in One Printer is producing dark prints, several factors could be responsible. It might be due to corona wire conduction failure, dirt on the belt unit electrode, HVPS control PCB failure, high-voltage power supply PCB failure, engine PCB failure, main PCB failure, LED head control PCB failure, registration mark L PCB failure, or toner/new sensor PCB failure. Start by cleaning both electrodes. If the issue persists, consider replacing the HVPS control PCB ASSY, the high-voltage power supply PCB ASSY, the engine PCB ASSY, the main PCB ASSY, the LED head control PCB ASSY, the registration sensor holder ASSY, or the toner/new sensor PCB ASSY.
C
Charles CunninghamAug 29, 2025
Why is my Brother MFC-9320CW printing all one color?
- L
  Lisa HicksAug 29, 2025
  If your Brother All in One Printer is printing everything in one solid color, there are several potential causes. This could be due to a corona wire failure, a HVPS control PCB failure, a high-voltage power supply PCB failure, a LED ASSY failure, a LED head control PCB failure, or a main PCB failure. You can try cleaning both electrodes. If the issue persists, consider replacing the drum unit, the HVPS control PCB ASSY, the high-voltage power supply PCB ASSY, the LED ASSY, the LED head control PCB ASSY, or the main PCB ASSY.
T
Tara BurgessAug 28, 2025
Why are there horizontal lines on my Brother MFC-9320CW All in One Printer prints?
- K
  Kelly ClarkAug 29, 2025
  If you're seeing horizontal lines on your prints from the Brother All in One Printer, it could be due to a few reasons. It may be caused by dirt on the charged electrode, a bent paper tray ground terminal, toner attached on the develop roller, a scratch on the heat roller, HVPS control PCB failure, or a high-voltage power supply PCB failure. You can try cleaning the electrodes, correcting the bending of the paper tray ground terminal, or allowing approximately 10 prints to see if the issue resolves. If the problem persists, it might require replacing the fuser unit, the HVPS control PCB ASSY, or the High-voltage power supply PCB ASSY.
R
Ryan FisherAug 28, 2025
Why is the printout from my Brother All in One Printer too light on the whole page?
- N
  Nicholas RuizAug 28, 2025
  If your Brother All in One Printer is producing a light image on the whole page, it could be due to several reasons. It might be caused by a failure of the HVPS control PCB, the high-voltage power supply PCB, the engine PCB, the main PCB, the LED head control PCB, the LED ASSY, or the registration mark L PCB. To resolve this, the suggested solution is to replace the corresponding faulty ASSY.
P
Parker CastanedaAug 27, 2025
What to do if print job is not printed with Brother Print Server?
- M
  Melissa DavidsonAug 27, 2025
  If your print job is not being printed with your Brother print server, it could be due to mismatched or duplicate IP addresses. Verify that the print server is on your network.

Brother MFC-9320CW Specifications

General

Duplex printing	Yes
Print technology	LED
Maximum resolution	2400 x 600 DPI
Time to first page (black, normal)	15 s
Time to first page (color, normal)	16 s
Print speed (black, normal quality, A4/US Letter)	16 ppm
Scan to	e-mail, FTP, OCR
Scanner type	Flatbed scanner
Grayscale levels	256
Input color depth	48 bit
Optical scanning resolution	1200 x 2400 DPI
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	99 copies
Time to first copy (black, normal)	19 s
Time to first copy (color, normal)	24 s
Copy speed (black, normal quality, A4)	16 cpm
Faxing	Color faxing
Fax memory	500 pages
Modem speed	33.6 Kbit/s
Fax speed dialing (max numbers)	200
Total input capacity	250 sheets
Total output capacity	100 sheets
Auto document feeder (ADF) input capacity	35 sheets
Internal memory	64 MB
Card reader integrated	No
Sound power level (standby)	30 dB
Sound pressure level (printing)	53 dB
Display	LCD
Market positioning	Business
Display number of lines	2 lines
Display number of characters	16
Dimensions (WxDxH)	491 x 428 x 401 mm
All-in-one functions	Copy, Fax, Scan
Maximum internal memory	0.576 GB
Color all-in-one functions	copy, fax, print, scan
Security algorithms	128-bit WEP, 64-bit WEP, EAP, WPA-AES, WPA-PSK, WPA-TKIP
Standard interfaces	USB 2.0
USB 2.0 ports quantity	1
Power consumption (off)	12 W
Power consumption (standby)	72 W
Power consumption (average operating)	480 W
Maximum print size	216 x 356 mm
Paper tray media types	Bond paper, Envelopes, Labels, Plain paper, Recycled paper
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 163 g/m²
Package weight	29000 g
Maximum duty cycle	1500 pages per month
Sustainability certificates	ENERGY STAR