2-77
Confidential
■ Error code A1
The front cover is open.
<User Check>
- Close the front cover properly.
■ Error code A2
During scanning, 90 cm or longer of a document is detected.
<User Check>
- Check if the document or foregn object is jammed in the ADF. If it is jammed, remove it.
Cover is Open
Close the Front Cover.
Step Cause Remedy
1 Harness connection failure of
front cover sensor
Check the harness connection of the
front cover sensor and reconnect it.
2 Front cover sensor failure Check the sensor performance following
the procedure described in “Function code
32”. If any problem occurs, replace the
front cover sensor.
3 The member part to press the
front cover sensor which is
located at the inner left side of
the front cover is broken.
Replace the front cover.
4 Engine PCB failure Replace the engine PCB ASSY.
5 Main PCB failure Replace the main PCB ASSY.
(Non Touch panel model)
Document Jam
Clear the scanner jam, then press the Stop Key.
(Touch panel model)
Animation is displayed.
Step Cause Remedy
1 Document first side rear actuator
catching on some position
Correct catching of the document first side
rear actuator.
2 Document first side rear
sensor failure
Replace the document first side rear
sensor PCB ASSY.
3 Main PCB failure Replace the main PCB ASSY.
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