Brother MFC-9460CDN Basic User's Guide

Troubleshooting
143
B
Improving the print quality B
If you have a print quality problem, print a test page first (Menu, 4, 2, 3). If the printout looks good,
the problem is probably not the machine. Check the interface cable connections or try printing a
different document. If the printout or test page printed from the machine has a quality problem,
check the following steps first. And then, if you still have a print quality problem, check the chart
below and follow the recommendations.
Note
Brother does not recommend the use of cartridges other than Brother Original cartridges or the
refilling of used cartridges with toner from other sources.
a To get the best print quality, we suggest using the recommended paper. Check that you use
paper that meets our specifications. (See Acceptable paper and other print media
on page 22.)
b Check that the drum unit and toner cartridges are installed properly.
Examples of poor print
quality
Recommendation
White lines, bands or ribbing
across the page
 Put in a new drum unit. (See Replacing the drum unit on page 75.)
Colours are light or unclear on
the whole page
 Make sure Toner Save mode is off in the control panel of the machine
or the printer driver.
 Make sure that you choose the correct media type in the printer driver
or in the machine's Paper Type menu setting. (See Acceptable paper
and other print media on page 22 and Basic tab in the Software
User's Guide.)
 Shake all four toner cartridges gently.
 Wipe the laser scanner windows with a dry lint-free soft cloth. (See
Cleaning the laser scanner windows on page 95.)
 Perform the calibration. (See Calibration on page 110.)
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Brother MFC-9460CDN Specifications

General

Type	all in one
Color	black
Automatic Document Feeder Capacity	35 sheets
Paper Size	plain paper, thin paper, thick paper, thicker paper, recycled paper, bond, label, envelope, thin envelope, thick envelope, glossy paper
Paper Handling	up to 300 sheets
Color Print Speed	25 pages per minute
Mono Print Speed	25 pages per minute
Print Resolution Mono	up to 2400 x 600
Print Resolution Color	up to 2400 x 600
Maximum Number of Pages Per Month	up to 40, 000
Scan Resolution	up to 1200 x 2400
Copier Resolution Mono	up to 2400 x 600
Number Of Cartridges	4
Internal Memory	yes
Memory Card	no
Network	wired
Connectivity	usb 2.0
OS Compatibility	none
Mobile Devices Connection	yes

Weight and Dimensions

Height	19.4 inches
Width	19.8 inches
Net Weight	58.4 pounds