Brother MFC-J2330DW User Manual

Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed in the Back of the Machine
Paper is Jammed in the Back of the Machine
If the LCD displays the following paper jam messages, follow these steps:
• [Jam Rear], [Repeat Jam Rear]
• [Jam MP Tray], [Repeat Jam MP Tray]
• [Jam Manual Feed Slot], [Repeat Jam Manual Feed Slot]
• [Jam Tray2], [Repeat Jam Tray2]
1. Unplug the machine from the electrical socket.
2. If the paper is loaded in the MP tray, remove the paper. (MFC-J2730DW/MFC-J5730DW/MFC-J5930DW)
3. Pull Tray #1 (1) completely out of the machine as shown by the arrow.
1
(MFC-J2730DW/MFC-J5730DW/MFC-J5930DW)
If your LCD error message was [Jam Tray2] or [Repeat Jam Tray2], also pull Tray #2 (2) completely
out of the machine as shown by the arrow.
2
When finished, continue with the next step.
4. If your LCD error message was [Jam Rear], [Repeat Jam Rear], [Jam Tray2] or [Repeat Jam
Tray2], do the following:
a. Open the Jam Clear Cover (1) at the back of the machine.
1
b. Slowly pull the jammed paper out of the machine.
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Brother MFC-J2330DW Specifications

General

Print Technology	Inkjet
Functions	Print, Copy, Scan, Fax
Connectivity	USB, Ethernet, Wi-Fi, Wi-Fi Direct
Scan Resolution	1200 x 2400 dpi
Fax Speed	33.6 kbps
Max Print Resolution	4800 x 1200 dpi
Print Speed (Black)	22 ppm
Print Speed (Color)	20 ppm
Duplex Printing	Automatic
Display	2.7" Touchscreen
ADF Capacity	50 sheets
Supported Paper Sizes	A3, A4
Operating System Support	Windows, macOS, Linux
Scanner Type	Flatbed, ADF
Mobile Printing	Brother iPrint&Scan, AirPrint, Google Cloud Print
Ink Cartridges	Black, Cyan, Magenta, Yellow
Paper Input Capacity	250 sheets