Difficulties Suggestions
Transmission Verification Report
says RESULT:NG.
There is probably temporary noise or static on the line. Try sending the fax again.
If you are sending a PC-Fax message and get RESULT:NG on the Transmission
Verification Report, your machine may be out of memory.
(MFC-J4535DW) To free up extra memory, you can turn off Fax Storage, print fax
messages in memory or cancel a delayed fax.
If the problem continues, ask the telephone company to check your telephone
line.
(MFC-J4535DW)See Related Information: Turn Off Memory Receive.
See Related Information: Print a Fax Stored in the Machine's Memory.
See Related Information: Cancel a Fax in Progress.
See Related Information: Check and Cancel a Pending Fax.
If you often get transmission errors due to possible interference on the telephone
line or if you are using a VoIP system, try changing the Compatibility setting to
Basic (for VoIP).
See Related Information: Telephone Line Interference/VoIP.
Sent faxes are blank. Make sure you are loading the document correctly.
See Related Information: Load Documents in the Automatic Document Feeder
(ADF).
See Related Information: Load Documents on the Scanner Glass.
Vertical black lines when sending. Black vertical lines on faxes you send are typically caused by dirt or correction
fluid on the glass strip. Clean the glass strip.
See Related Information: Clean the Scanner.
Related Information
• If You Are Having Difficulty with Your Machine
• Set Dial Tone Detection
• Telephone Line Interference/VoIP
Related Topics:
• Troubleshooting
• Set Tone or Pulse Dialing Mode
• Choose the Correct Receive Mode
• Set Easy Receive
• Voice Mail
• Distinctive Ring
• Set the Number of Rings Before the Machine Answers (Ring Delay)
• Connect an External TAD
• Print Reports
• Clean the Scanner
• Turn Off Memory Receive
• Print a Fax Stored in the Machine's Memory
• Cancel a Fax in Progress
• Check and Cancel a Pending Fax
• Load Documents in the Automatic Document Feeder (ADF)
• Load Documents on the Scanner Glass
497
To Next Page
Loading...
Need help?
General