Brother MFC-L8850CDW User Manual

Troubleshooting
129
B
Calibration
failed.
Calibration failed. Press OK and try it again.
 Press and hold down to turn off the
machine.
Wait a few seconds, and then turn on the
machine again.
Perform the colour calibration again using
the Touchscreen or the printer driver
(see Colour Calibration on page 124).
 Put in a new belt unit (see Replacing the
belt unit on page 95).
 If the problem continues, contact Brother
customer service or your local Brother
dealer.
Cartridge Error The toner cartridge is not
installed correctly.
Pull out the drum unit, take out the toner
cartridge for the colour that is indicated on the
Touchscreen, and put it back into the drum unit
again. Put the drum unit back in the machine.
If the problem continues, contact Brother
customer service or your local Brother dealer.
Comm.Error Poor telephone line quality
caused a communication error.
Try sending the fax again or try connecting the
machine to another telephone line. If the
problem continues, contact the telephone
company and ask them to check your
telephone line.
Condensation One of the issues that can
cause this error is that
condensation may form inside
the machine after a room
temperature change.
Leave the machine turned on. Wait for 30
minutes with the front cover fully opened. Then
turn off the machine and close the cover. Turn
it on again.
Cooling Down
Wait for a while.
The temperature of the drum
unit or toner cartridge is too
hot. The machine will pause its
current print job and go into
cooling down mode. During the
cooling down mode, you will
hear the cooling fan running
while the Touchscreen
displays Cooling Down, and
Wait for a while..
Make sure you can hear the fan in the machine
spinning and that the exhaust outlet is not
blocked by something.
If the fan is spinning, remove any obstacles
that surround the exhaust outlet, and then
leave the machine turned on but do not use it
for several minutes.
If the fan is not spinning, disconnect the
machine from the power for several minutes,
then reconnect it.
Error Message Cause Action

Brother MFC-L8850CDW Specifications

General

Type	all in one
Color	white
Tray Capacity	300
Automatic Document Feeder Capacity	50 sheets
Paper Size	8.5"x14"
Paper Handling	up to 300 sheets
Color Print Speed	32 pages per minute
Mono Print Speed	32 pages per minute
Print Resolution Color	up to 2400 x 600
Maximum Number of Pages Per Month	unknown
Scanner Type	flatbed
Scan Resolution	up to 2400 x 1200
Copier Resolution Mono	up to 600 x 600
Copier Resolution Color	up to 600 x 600
Cartridges	tn331bk, tn331c, tn331m, tn331y
Number Of Cartridges	4
Internal Memory	yes
Memory Card	no
Network	wired, wireless
Connectivity	usb, google cloud print
OS Compatibility	windows, mac os, linux
Mobile Devices Connection	yes

Weight and Dimensions

Height	19.3 inches
Width	20.7 inches
Net Weight	67.4 pounds