Appendix
19
LED Troubleshooting 5
Power
LED
Lit/
Flashing
Condition
How to Clear
an Error
Solution
Red
Flashing twice
per second,
then off for
1second
Battery failure
Lightly press the
Power Button.
If the problem is still not resolved,
replace the battery.
Flashing
(1 second
intervals)
• No Ribbon/Tape Cassette
installed.
• Incorrect Ribbon/Tape Cassette
installed.
• Incompatible Ribbon/Tape
Cassette installed.
Insert the correct Ribbon/Tape
Cassette.
Insufficient charge
Restart the label
printer.
Make sure you have removed the
protective sheet.
Charge the battery.
High temperature error
Lightly press the
Power Button.
Wait a short while, then try again
after the Power LED changes to
green.
Transmission error
Restart the label
printer.
When using a mobile device:
Establish a Bluetooth connection.
When using a computer:
• Reconnect the USB cable.
• Change the USB port.
Cutter error Restart the label printer.
Lit Program transfer failure
Transfer the program again.
If the problem is still not resolved, contact Brother
customer service.
Flashing
(0.3 second
intervals)
System error
Contact Brother customer service.
(The flashing pattern may change if you touch the
Power Button.)
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