Using the phone
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 
24
Let the answer machine take the call
When a call is being received, you can push the  
call to the answer machine by pressing the 
 
button even if the answer machine is switched off 
so it’s treated in the same way as the Do not  
disturb setting.
Your caller will hear your outgoing message and will 
only be allowed to leave a message if Answer and 
record mode has been set (see page 40). If you have 
call screening turned on, you’ll be able to hear the 
message being left and can decide to answer the 
call if you want to by pressing 
.
Keypad lock 
To lock the keypad 
1. Press and hold 
 for 2 seconds. The handset gives 
a confirmation tone and 
Keypad
 
locked
 is briefly 
displayed before returning to the home screen, with 
the 
 icon displayed. 
To unlock the keypad: 
1. Press and hold 
 for 2 seconds. The handset gives 
a confirmation tone and 
Keypad
 
unlocked
 is briefly 
displayed before returning to the home screen.
You can lock the keypad so that 
it can’t be used accidentally 
while you’re carrying it around.
With the keypad locked, you 
can still call the emergency 
services on 999 and 112 using 
preparatory dialling and you 
can still answer incoming calls 
and operate the in call features 
as normal. When the call is 
ended, the 
 comes on again.