If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 
Answer machine 49
Operating you answer machine remotely
1. Dial your phone number.
2. When you hear your outgoing message, press 
*
 
and enter your 4 digit remote access PIN.
3. Follow the voice prompts to:
  Replay current message
  Play all messages
  Delete a message during playback
  Skip back during playback
  Turn Answer Machine on/off
  Skip forward during playback
  Listen to current outgoing message
  Record new outgoing message
  Switch between Answer Only and 
  Answer & Record