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Common questions
How do I charge my phone?
To charge your Premium Phone,
place it on the base.
I am unable to pair my mobile
phone with your Premium Phone
• Check your mobile phone is close
to the base.
• If ‘Pairing failed. Try again?’
message appears due to your
Premium Phone timing out, press
Yes or Left option button
and
wait for your Premium Phone to
appear on your mobile’s Bluetooth
devices list.
• Sometimes, it may take longer for
your Premium Phone to appear in a
mobile’s Bluetooth devices list and it
may initially appear with a dierent
name.
I am unable to import my mobile
phone contacts to your Premium
Phone
• Check if your mobile phone is
correctly paired and connected to
your Premium Phone by checking
if the Bluetooth icon (
/ ) is
present on the home screen.
• Your mobile phone may ask you
to allow your Premium Phone to
access your contacts, make sure it is
unlocked throughout the importing
process.
• Make sure the other Premium
Phone handset is not busy on a
Bluetooth call before starting the
contact import process.
How do I add a contact?
1. When you’re on the home screen,
press
.
2. Select Options and then Add
contact.
3. Type your contact’s name and
press Down on the
button.
4. Then add their home, mobile or
work number and press Save.
How many contacts can I save?
Your phone has three phone books
and you can save 1000 contact
numbers in each book.
How do I change my access PIN?
1. When you’re on the home screen,
press
.
2. Type in your current PIN and press
the Left option button
.
3. Then use
to get to Change
PIN on the menu and press OK.
4. A message will pop up on the
screen. Read it and then press OK
again.
5. Type in your old PIN and press
OK. Enter your new 4-digit PIN and