Buchi SyncorePlus - Troubleshooting and Error Handling; Troubleshooting Common Problems

9 | Help with faults BÜCHI Labortechnik AG
42/56 Operation Manual SyncorePlus
9 Help with faults
9.1 Troubleshooting
Problem Possible cause Action
The display is black No power. u Establish an electrical con-
nection.
u Check the fuse.
Display lights only
in part
Display unit is defect. u Contact BUCHI Customer
Service.
Instrument does
not heat up
Temperature is set too low. u Raise the temperature.
Heater is switched off. u Switch on the heater.
The heater is defect. u Contact BUCHI Customer
Service.
Temperature sensor is defect. u Contact BUCHI Customer
Service.
Instrument does
not rotate
The rotation speed is too low. u Move the Navigation con-
trol clockwise.
Automatic speed limit is active
caused by an unbalance.
u Adjust the unbalance com-
pensation. See Chap-
ter8.4 "Adjusting the un-
balance compensation",
page40
The drive belt is torn. u Contact BUCHI Customer
Service.
The instrument is defect. u Contact BUCHI Customer
Service.
Heater cover is not
heated
The cover is not connected. u Connect the cover.
The temperature is set too
low.
u Raise the temperature.
The heater is defect. u Contact BUCHI Customer
Service.
Buttons do not re-
act
The buttons are defect. u Contact BUCHI Customer
Service.
Noise The vibration elements are
defect.
u Check the vibration ele-
ments.
u Contact BUCHI Customer
Service.
Vibration The rotation speed is too high. u Reduce rotation speed.
Protection shield
does not keep the
upper position
The fixing screw is loose. u Tighten the fixing screw.