The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required
to
resort
to
this informal dispute resolution program prior to
filing a court action, use of the program is free of
charge and your case will generally be heard within
40
days. If you do not agree with the decision given in
your case, you may reject
it
and proceed with any other
venue for relief available
to
you.
You may contact the BBB using the toll-free telephone
number or write them at the following address:
BBB Auto Line
Ccmci!
of Better Business Bureaus,
!nc.
4200
Wilson Boulevard
Suite 800
Arlington, VA
22203-1
804
Telephone: 1-800-955-51
00
This program
is
available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Buick has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate with
Buick by dialing: 1-800-83-BUICK. (TTY users in
Canada can dial
I
-860-263-3830.
j
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