Plan
Ahead
When
Possible
When your vehicle requires warranty service, you
should contact your dealer and request an appointment.
By scheduling a service appointment and advising
your service consultant of your transportation needs,
your dealer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related.
If
it is, please call your dealership, let
them know this, and ask for instructions.
If
the dealer requests that you simply drop the vehicle
off
for service, you are urged to do
so
as early in
the work day as possible to allow for same day repair.
Transportation Options
Warranty service can generally be completed while you
wait. However,
if
you are unable to wait Buick helps
minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
you deaier can
oiier
you
one
ui
iire
loiiowirly.
Shuttle Service
Participating dealers can provide you with shuttle
service to get to your destination with minimal
interruption of your daily schedule. This includes a one
way shuttle ride to a destination up to
10
miles from
the dealership.
Public Transportation
or
Fuel
Reimbursement
If
your vehicle requires overnight warranty repairs,
reimbursement up to
$30
per day (five days maximum)
may be available for the use of public transportation
such a
s
taxi or bus. In addition, should your arrange
transportation through a friend or relative,
reimbursement for reasonable fuel expenses up
to
$10
per day (five day maximum may be available).
Claim amounts should reflect actual costs and be
supported by original receipts.
Courtesy Rental
Vehicle
When your vehicle is unavailable due to overnight
Lvarranty
repairs,
yo^
dealer may arrange
to
pmvide
you with a courtesy rental vehicle or reimburse you for
a
rental vehicle you obtained, at actual cost, up to a
maximum of
$30.00
per day supported by receipts. This
requires that you sign and complete a rental agreement
and meet sate, local and rental vehicle provider
requirements. Requirements vary and may include
card, etc. You are responsible for taxes, levies,
usage fees, excessive mileage or rental usage beyond
the completion of the repair.
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Generally it is not possible to provide a like-vehicle as a
courtesy rental.
7-7
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