Solving Problems
5-2 4326 9562-007
Possible operational problems that can occur when adequate document preparation is not
performed, or when the unit is not properly maintained, are listed below:
Paper clip/staples/debris in track
Increased double feeds (worn separator)
Power supply (including unit not plugged in properly, bad AC power outlet)
Communications/connections (USB cable or software driver issues)
Unusual noises (during paper feed or travel through unit)
Indicators/controls (status lights or Start/Stop button)
Jams or unexpected document stops (incorrect feeding)
Feeder (incorrect feeding, double-feeds, skew)
Reader (MICR/optical reader rejects)
Image (quality or skew)
Endorser (print issues – blurry, light, or no print, ink spots, lines, or streaks)
Pocket (paper buckling or jamming, poor stacking)
Parts (cracked or broken covers)