burroughs smartsource series - Endorser

Solving Problems
4326 9562-007 5-13
Endorser
Symptom
Possible Cause
Solution
Blurry or light print.
Ink accumulation on inkjet cartridge
nozzles or contacts.
Clean the inkjet cartridge nozzles
and contacts. See Section 3 for
cleaning procedures.
Inkjet cartridge out of ink, or low on
ink.
Replace the inkjet cartridge. See
Section 4 for information on ordering
a new cartridge.
Print quality level setting is too low.
Use a higher print density setting
(which will use more ink) if available.
Light print after inkjet
cartridge is cleaned.
Inkjet cartridge out of ink.
Replace the inkjet cartridge. See
Section 4 for information on ordering
a new cartridge.
Print quality level setting is too low.
Use a higher print density setting
(which will use more ink) if available.
No print.
Inkjet cartridge out of ink.
Replace the inkjet cartridge. See
Section 4 for information on ordering
a new cartridge.
Ink accumulation on inkjet cartridge
nozzles or contacts.
Clean the inkjet cartridge nozzles
and contacts. See Section 3 for
cleaning procedures.
Endorsement not enabled.
Verify that the applications settings
are correct for endorsement.
Unusually large ink spots on
the back of exception items.
Paper flow started while an
exception item was left in the
endorser area.
Eject paper stopped in the track
during processing.
Excessive ink spots or
horizontal lines of ink on the
back of processed
documents.
Ink accumulation on inkjet cartridge
nozzles or contacts.
Clean the inkjet cartridge nozzles
and contacts. See Section 3 for
cleaning procedures.
Replace the inkjet cartridge. See
Section 4 for information on ordering
a new cartridge.